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      Rackspace Technology

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      Rackspace Technology reviews

      3.5

      61% would recommend to a friend

      (3,770 total reviews)

      Amar Maletira

      49% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Jul 9, 2026

      High technical exposure and great learning sandbox, but severely strained by corporate restructuring

      Aws cloud architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Serves as a solid stepping stone for cloud professionals due to the sheer volume of complex client environments. You gain hands-on experience handling major public cloud infrastructures and dealing directly with enterprise-level technical issues, which is highly beneficial for professional and technical resume growth.

      Cons

      The recent 15% global workforce reduction has left the remaining engineering and TAM teams stretched incredibly thin. Management expects the same or higher level of deliverability with significantly fewer resources, leading to high operational pressure, burnout risk, and a noticeable drop in internal morale due to restructuring uncertainty.

      2.0
      Jul 8, 2026

      High Pressure Environment with Limited Management Support

      Support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gained strong hands-on experience in technical support and troubleshooting Exposure to real-time incident handling and customer environments Good learning opportunity for beginners in IT support roles Collaborative team members at the peer level

      Cons

      High-pressure work environment with unrealistic expectations Increasing KPIs without proper consideration of workload Lack of support from management during escalations or issues Blame culture where support teams are held responsible for most problems Limited openness to employee feedback or suggestions Unprofessional behavior from some managers

      Viewing 1 - 3 of 3,770 Reviews
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      ReviewsRackspace Technology reviews

      Glassdoor has 4,019 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.