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Rackspace Technology

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Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,771 total reviews)

Amar Maletira

49% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Gained strong hands-on experience in technical support and troubleshooting Exposure to real-time incident handling and customer environments Good learning opportunity for beginners in IT support roles Collaborative team members at the peer level

Cons

High-pressure work environment with unrealistic expectations Increasing KPIs without proper consideration of workload Lack of support from management during escalations or issues Blame culture where support teams are held responsible for most problems Limited openness to employee feedback or suggestions Unprofessional behavior from some managers

Viewing 4 - 6 of 3,771 Reviews

Glassdoor has 4,020 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.