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Rackspace Technology

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Rackspace Technology reviews

3.5

60% would recommend to a friend

(3,773 total reviews)

Amar Maletira

48% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Nov 19, 2011

Great learning experience, fun place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone here treat each other like friends and family, i don't see myself ever wanting to work anywhere else.

Cons

The pay is below market average, there is a lot of bad middle management to avoid.

3.0
Nov 6, 2011
Recommend
CEO approval
Business Outlook

Pros

I am able to work with a small group of very talented and smart people. We are able to create things that people use.

Cons

The layers between line-level employees and senior management are filled with a vast layer of goopy middle management that tends to slow things down and is constantly in a state of churn. The consequence of the middle management churn is that decisions carry little to no responsibility for those who made them.

3.0
Oct 31, 2011

Excellent learning experience.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Awesome people. Seriously. There are some crazy smart people working here. 2. Cultural History. There is an extensive and well earned culture built around provided the best support in tech. 3. Options/Stock grants appears to be getting better than they were 2 or 3 years ago. Mostly, though, it's the people. I loved the teams that I worked with.

Cons

1. Compensation. The grapevine is full of verifiable stories of techs (regardless of discipline) leaving the company and receiving 50-100% raises, large options/stock grants, large relocation packages, etc. 2. Ineffective middle management. Everyone has their stories. 3. Training is barely there to non-existent. What training that does exist isn't effectively managed. 4. Silos. There are a LOT of silos. Cloud, for example, is often seen as a 'black box' - and feels like a separate company. Each of the support organizations feels as if they are in direct competition with each other. 5. Less pride/ownership/whatever you want to call it in the work the support teams are doing, leading to mediocre solutions and rework as 'patchy' solutions fail later on. 6. Work-life balance can be horrifyingly out of whack. 7. Emphasis on "friends and family" can result in employees' real families feeling neglected.

Viewing 3640 - 3642 of 3,773 Reviews

Glassdoor has 4,022 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.