Is Rackspace Technology a good company to work for?

Rackspace Technology has an overall rating of 3.5 out of 5, based on over 4,022 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Rackspace Technology to a friend and 44% have a positive outlook for the business. The best reviews about Rackspace Technology have been left by employees working as Linux Systems Administrator , Sales Development Representative (SDR) and Linux Systems Administrator II .

Does Rackspace Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has been stable over the past 12 months.

How satisfied are employees working at Rackspace Technology?

60% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rackspace Technology 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (39) , Systems Engineer (37) , Director (36) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 436 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 374 reviews)); "Good work Life balance and into latest technology" ((in 212 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 195 reviews)); "Good for permanent work from home" ((in 108 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 152 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 143 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 97 reviews)); "Frequent layoffs and reorgs." ((in 88 reviews)); "Pay is low for market and keeps getting lower the longer you stay" ((in 86 reviews))

What are employees saying about Rackspace Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rackspace Technology layoffs and their outlook for job security at Rackspace Technology in 2026.

What are the top reviewed Rackspace Technology locations?

San Antonio , Austin , Dallas , Blacksburg , Chicago , Irvine , San Francisco , Elk Grove Village , Houston , Los Angeles , New York , Richardson , Grapevine , Jersey City , Boston , San Diego , Remote , Ashburn , Washington , Atlanta , Herndon , Detroit , Charlotte , Manor , Texas City , Universal City , San Jose , New Orleans , Seattle , Portland

Rackspace Technology reviews

3.5

60% would recommend to a friend

(3,773 total reviews)

Amar Maletira

48% approve of CEO

44% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Sep 14, 2011

A great place to work and learn !

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People | Exposure to technology | Great Team Leaders | Great company events | Made a lot of good friends while there

Cons

expected to do a lot of overtime | work-life balance issues | pay under market rate | moving from a medium to a large business model | a lot of teams are turning to the call center type approach

5.0

Sep 6, 2011

A Great Place to Work with A Few Blemishes

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

Job: - Constant challenges and interesting problems to tackle - Autonomy to take ownership of issues without micromanagement - Real sense of purpose/satisfaction in a job well done - Great experience builder - Lots of opportunities for free education and certification (MCITP, RHCE, Cisco, CompTIA, PMI, etc) Culture: - Most people really want to be there and care deeply about customer service - Basically no dress code for technical folks - Values-based culture that places focus on getting things done the right way, both in terms of correctness and in terms of morality, you could say - Quarterly team outings Compensation: - Decent salary for certain positions (especially given San Antonio costs of living) - Good benefits (health, dental, vision, disability, stock purchase program, FSA/HSA, etc) - Good vacation time (17 days per year for new employees, 22 days per year for employees with 5 year tenure) - Flexible scheduling (no nickel-and-dime-ing of time off for doctors appts, etc)

Cons

- There is a lot of tribal/institutional knowledge that is not centralized (common problem with rapid-growth companies) - A few too many middle managers that don't seem to contribute much besides sitting in meetings - Lack of solid process controls, over-reliance on hero employees to fill the gaps left by poor planning/implementation - Some positions are under-compensated in terms of salary. However pay seems to start low and ramp up, for example I make almost 80% more now than when I started a couple years ago. - Not enough focus on holding individuals accountable for their performance. It's a great environment for self-motivated, high performing individuals to get the job done without micromanagement, but lazy/inept folks can fly under the radar for far too long. - Not enough focus on retaining top experienced people, however based on recent evidence this seems to have been fixed quite a bit in the last few months.

2.0

Aug 23, 2011

Formerly a great company. Vision lost in the shuffle

Business development consultant

Recommend

CEO approval

Business Outlook

Pros

Good money. Decent benefits. Great resume builder. Industry leader. Well known name. Brilliant executive leadership. Culture still remains within few segments.

Cons

Management is far below industry standard. People have not earned spots such as VP titles. Very little pride on the sales side of the business.

Viewing 3646 - 3648 of 3,773 Reviews

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