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      Rackspace Technology

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      Rackspace Technology reviews

      3.5

      60% would recommend to a friend

      (3,772 total reviews)

      Amar Maletira

      48% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Jul 12, 2009

      Downward we all go

      Windows systems administrator iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rackspace is a unique and challenging place to work. Environment is flexible and allows you to try new things. Have not had much layoffs given the current economy. If you are looking for executive level positions you should get exactly the compensation and golden parachute you are looking for.

      Cons

      Every year the benefits get worse and cost more. Bonus structure metrics are changing all the time so that bonus payouts to regular employees can be decreased and have no real correlation to performance as an employee. Cost of living raises are frozen until further notice. All this while executive leadership makes millions on stock options and grants. Friends and Family company values are a joke these days. Most of the talented technical staff has long since moved on to other companies. Training and advancement departments are useless.

      4.0
      Jul 9, 2009

      Strategy needs to flow through all levels

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work and be yourself. There are extremely technical people that work here and can support our customers very well. The company bends over backwards to make sure our customers are happy. The core values are not just a slogan, we actually try to follow them on a daily basis.

      Cons

      The direction from middle management is foggy. There is very much an "us vs them" mentality in many areas of the company. The company is trying to grow into an enterprise company, yet it allows a large number of people with little to no enterprise experience drive the service offerings internally and to customers.

      2.0
      Jul 7, 2009

      I develop systems and applications to streamline processes and automate procedures within the datacenter.

      Sys admin/app engineer/developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      EXCELLENT culture. People get along, for the most part, and that contributes to Rackspace's success. Rackspace IS, plain and simple, a customer-oriented company...and it will do whatever it takes to make the customer happy. Though a good work-ethic is required to do well, Rackspace offers a very laid back atmosphere where you aren't hovered over while doing your job. (As I said, whether this is a pro or con really depends on your self-discipline in work ethic)

      Cons

      Terrible management organization. There are countless numbers of VPs...and lower-level managers generally have 3-4 people they report to. This company is entirely bloated (as opposed to flat) and not quite big enough to require such a structure. Ultimately this means that getting anything big done is next to impossible. Some level of bureaucracy is to be expected in any company....but the amount that exists at Rackspace can, at times, make your job to impossible at times.

      Viewing 3718 - 3720 of 3,772 Reviews
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      ReviewsRackspace Technology reviews

      Glassdoor has 4,021 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.