Is Rackspace Technology a good company to work for?

Rackspace Technology has an overall rating of 3.5 out of 5, based on over 4,019 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Rackspace Technology to a friend and 44% have a positive outlook for the business. The best reviews about Rackspace Technology have been left by employees working as Linux Systems Administrator , Sales Development Representative (SDR) and Linux Systems Administrator II .

Does Rackspace Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has been stable over the past 12 months.

How satisfied are employees working at Rackspace Technology?

61% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rackspace Technology 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (38) , Systems Engineer (37) , Director (36) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 435 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 367 reviews)); "Good work Life balance and into latest technology" ((in 208 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 201 reviews)); "Good for permanent work from home" ((in 109 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 145 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 142 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 97 reviews)); "Frequent layoffs and reorgs." ((in 92 reviews)); "Pay is low for market and keeps getting lower the longer you stay" ((in 86 reviews))

What are employees saying about Rackspace Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rackspace Technology layoffs and their outlook for job security at Rackspace Technology in 2026.

What are the top reviewed Rackspace Technology locations?

San Antonio , Austin , Dallas , Blacksburg , Chicago , Irvine , San Francisco , Elk Grove Village , Houston , Los Angeles , New York , Richardson , Grapevine , Jersey City , Boston , San Diego , Remote , Ashburn , Washington , Atlanta , Herndon , Detroit , Charlotte , Manor , Texas City , Universal City , San Jose , New Orleans , Seattle , Portland

Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,770 total reviews)

Amar Maletira

49% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,770 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Oct 9, 2008

Rackspace is a fun place to work!

Software developer

Recommend

CEO approval

Business Outlook

Pros

Working at a place were you are able to work on some of the latest technologies is definitively a bonus. I like the fact that employees have a say in the interview process before a new hire comes in. In most cases the team will interview a person before they join, even if its a department transfer. The teams are very close nit. I felt real ownership of the projects I worked on. I was able to make my own schedule for work. We were able to work from home. Free Beer! Free Food! Need I say more?

Cons

Management does what they want, sometimes at the teams expense. Compensation is a bit low. Before giving a salary number, keep in mind that 15% of your agreed to salary will come from an E.stimated V.alue A.dded "Bonus". And that bonus is NOT guaranteed. The team I was on lost 2 bonuses, and that hurt. If I were to do it all over again, I would have asked for 15% more of my salary, so that the "bonus" was actually a bonus. Its a pain point for alot of rackers.

5.0

Oct 6, 2008

Many years later, I'm still glad to be here

Software developer

Recommend

CEO approval

Business Outlook

Pros

Rackspace has provided an incredible number of opportunities for many of its employees. Those who work hard and achieve results have been able to advance and in many cases, pave their own way. After going public, the company is well-capitalized to grow and succeed through tough economic times and management has a history of managing finances efficiently and responsibly. This is a high-growth company in a high-growth industry with many opportunities across their lines of business (managed hosting, cloud hosting at Mosso and email hosting at Mailtrust).

Cons

As the company has grown from a fledgling start-up to a real enterprise, the commitment level of new employees has decreased. It takes a certain amount of bravery to join a company that may not survive, and in the early days, a much higher percentage was ready to put in whatever it took to thrive and win. Now there are many more coasters and people who are just trying to tag along with what now seems to be a "sure thing." With the growth has also come a sense of territorial boundaries between some groups.

5.0

Oct 6, 2008

Great employee environment with true friends for coworkers

Software developer

Recommend

CEO approval

Business Outlook

Pros

Rackspace is not a "geekploitation" company--they are passionate about their employees (Rackers). Great, optimistic coworkers who honestly treat you like friends and family. If you are headed to the San Antonio or Austin office, living in central Texas can be cheap compared to living on the east or west coast. Rackspace is a super casual environment and feels much less corporate than you'd expect at its current size.

Cons

Work can be extremely demanding and timelines can be tight. It's better to be on the system administration side than in product development. The pay, while fair, is not nearly as competitive as it could be. Now that Rackspace is public, there will be more scrutiny and oversight.

Viewing 3754 - 3756 of 3,770 Reviews

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Jobs at Rackspace Technology

Technical Program Delivery Director - Healthcare

Site Reliability Engineer

Acquisition Sales Executive VI - Healthcare/AI

VP, Investor Relations - US

Remote

View job