Pros
- I really enjoyed Rackspace when I joined. I was fortunate enough to work on the cloud side of the house, which was supposedly the "tip of the spear" for their growth. - Benefits are pretty decent. Front loaded PTO, paid volunteer time off. - WFH friendly - The HQ, called the Castle, is a great space. It's built in a former mall. Really well done, but empty these days. I doubt it will go back to its former glory.
Cons
- They had no merit increases after 2020 being supposedly a record winning year. Bonus was below target as well. Are you kidding me? - Rackspace made a big deal about their growth areas (private and public cloud), but they don't invest in them very well. "Investment" is buying other companies to add "capabilities" but then integration is poorly executed and it's a mess. Even if you're a high performer, you will not be invested in. - Management turnover is insane. We had 6 VPs for my org in the 3 years I was there. No one was there long enough to actually change the place. Musical chairs also with direct managers, I had 5 different direct managers, again in just 3 years. This impacts your performance review. - Internal candidates are generally not promoted. Outsiders or people from new acquisitions are put in charge. - All the good people have left or are leaving soon - Lots of dead wood/non-contributors (pray you don't get them on your projects) - Ditched Slack for Teams to save a few bucks. Everyone hates Teams, productivity went down and communications got harder. - Any sense of professional pride and the "Fanatical Support" that made the company are gone. - These guys are trying really hard to be DXC. No wonder, the senior management team are all ex-DXC. Surprise, surprise! - If you're not involved with cloud, you have a target on your back - Focus nowadays is cost cutting, most hiring in low-cost countries. - No one cares if you're overworked, because everyone else is (except afforementioned deadwood). People leave and aren't backfilled. Kiss your health goodbye unless you're part of the deadwood class.
