Is Rackspace Technology a good company to work for?

Rackspace Technology has an overall rating of 3.5 out of 5, based on over 4,024 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Rackspace Technology to a friend and 44% have a positive outlook for the business. The best reviews about Rackspace Technology have been left by employees working as Linux Systems Administrator , Sales Development Representative (SDR) and Linux Systems Administrator II .

Does Rackspace Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has been stable over the past 12 months.

How satisfied are employees working at Rackspace Technology?

60% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rackspace Technology 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (39) , Director (37) , Systems Engineer (37) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 449 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 377 reviews)); "Good work Life balance and into latest technology" ((in 221 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 184 reviews)); "Good for permanent work from home" ((in 115 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 149 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 142 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 97 reviews)); "Frequent layoffs and reorgs." ((in 92 reviews)); "Pay is low for market and keeps getting lower the longer you stay" ((in 87 reviews))

What are employees saying about Rackspace Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rackspace Technology layoffs and their outlook for job security at Rackspace Technology in 2026.

What are the top reviewed Rackspace Technology locations?

San Antonio , Austin , Dallas , Blacksburg , Chicago , Irvine , San Francisco , Elk Grove Village , Houston , Los Angeles , New York , Richardson , Grapevine , Jersey City , Boston , San Diego , Remote , Ashburn , Washington , Atlanta , Herndon , Detroit , Charlotte , Manor , Texas City , Universal City , San Jose , New Orleans , Seattle , Portland

Skip to content Skip to footer

Notifications

Rackspace Technology

Rackspace Technology reviews

3.5

60% would recommend to a friend

(3,776 total reviews)

Amar Maletira

48% approve of CEO

44% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Oct 30, 2021

Stretched Thin

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

- Great stepping stone For a career in IT/Tech - Compensation becoming more competitive

Cons

- Layoffs to best shore work while executives taking in huge stock bonuses. Observe March stock payouts correlating with layoffs. - Support resources stretched thin, stacking the deck against account teams to provide fanatical support - Too many experienced Rackers leaving or laid off, leaving their roles/responsibilities to their new and/or inexperienced replacement. - Bloated management is out of touch with the impact of their senior leadership’s poor decisions. Failed to facilitate the success of their teams in a timely manner.

2.0

Sep 16, 2021

Shell of itself

Senior network security engineer

Recommend

CEO approval

Business Outlook

Pros

You will get lots of opportunity to work on technologies that you may or may not have experience in/be ready to Great work/life balance in support

Cons

Stagnant pay No work from home pre-COVID The work from home was more indicative of a stubborn approach of management. Decisions are made based on feelings and data/anecdotal reasoning that their actions were correct are collected afterwards and seemingly. I'm not sure I work at the same company as the CEOs, the level of enthusiasm for the future while we lay off 10% of the company is disconnected at best, downright disingenuous and rude at worst.

3.0

Sep 9, 2021

Things can be fixed

Director

Recommend

CEO approval

Business Outlook

Pros

Lower level management understands the needs of employees. Engineers in general enjoy the work, as its both rewarding and interesting. Your coworkers are helpful, and friendly. Everyone really enjoys working with each other.

Cons

C level is severely behind the curve. They're thinking of solutions 18 months after the problem. The idea of being a 5 billion dollar company is severely tone deaf. Let's make Rackspace a better place to work, and provide engineers with more fun and interesting work, not work that meets Kevin Jones 5 billion dollar initiative.

Viewing 187 - 189 of 3,776 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at Rackspace Technology

Chief Digital Health Officer

Site Reliability Engineer

Sr Forward Deployed Engineer

Solution Director, Analytics & Al/ML

Healthcare Customer Success Manager V - US Remote

Rackspace Technology reviews FAQs

Reviews Rackspace Technology reviews

Rackspace Technology

Rackspace Technology reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stretched Thin

Shell of itself

Things can be fixed

Top companies for "Compensation and Benefits" near you

Jobs at Rackspace Technology

Rackspace Technology reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Rackspace Technology reviews FAQs

Jobs at Rackspace Technology