Radial reviews

3.2

39% would recommend to a friend

(761 total reviews)
avatar

Tom Schmitt

59% approve of CEO

28% positive business outlook

Radial has an employee rating of 3.2 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

761 reviews
3.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of your direct managers are going to be nice and super friendly. The people here alone is the reason I stayed for so many years. Some of them really do feel like family

Cons

The pay is one of the lowest compared to competitors. Training for front line agents isn’t long enough nor are they paid enough. Work at home systems crash all the time and depending on how long it’s down, you won’t get paid. They don’t interview before hiring, so you get a ton of agents that are not a good fit at all and makes it nearly impossible to get them to improve

2.0
May 15, 2023

Eh

Recommend
CEO approval
Business Outlook

Pros

Decent money with how much you end up working.

Cons

Spring overtime on you same day and will fire you if you do not stay.

Viewing 298 - 300 of 761 Reviews

Glassdoor has 842 Radial reviews submitted anonymously by Radial employees. Read employee reviews and ratings on Glassdoor to decide if Radial is right for you.