Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 45 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 37 reviews)); "Work from home was great!" ((in 27 reviews)); "Good work life balance in the company" ((in 21 reviews)); "Supervisors I've had are great" ((in 14 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 46 reviews)); "Poor upper management." ((in 21 reviews)); "Be prepared to work long hours and not being recognized" ((in 21 reviews)); "Annual layoffs and downsizing which impact IT." ((in 18 reviews)); "Too many managers." ((in 15 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.2

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

760 reviews

1.0

Oct 6, 2016

Embarrassing & Pathetic

Project manager i/ba

Recommend

CEO approval

Business Outlook

Pros

Above average pay. Near the king of prussia mall. Paid lunches. Generous paid time off. I had the ability to work from home.

Cons

I worked here for 2 years before my whole department was let go. Ebay bought this company for 2.4 billion and sold it in the last year for 700 million. You get the picture. While I worked there everyone had a "run out the clock" kind of attitude. Rude and arrogant individuals. I would not return to this company and advise others to do the same. Terrible working environment. Everyone who works there understands that the company is going down hill so everyone is jumping ship. So many coworkers of mine left because they couldn't take it. Two employee reviews were skipped my upper management while I was there. No where to move up in the company.

2.0

Sep 19, 2016

Changing environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good business strategy with many good employees. There has been a tremendous amount of change. GSI, Ebay Enterprise and now Radial. Very exciting and growing industry

Cons

Not all changes have been positive. Benefits have been lowered but are competitive. Many unproven leaders in key positions. Systems are not working well.

2.0

Aug 19, 2016

Place is a sinking ship

Operations

Recommend

CEO approval

Business Outlook

Pros

Work from home is possible, good PPO medical benefits, flex spending card, good PTO benefits for now, some holidays off, air conditioned

Cons

Partners are now consistently leaving after their contracts are up; creating real uncertainty. Per upper management, our PTO benefits are going to be cut next year. Our annual maximum 5% raises have been cut to 2%. Training has been cut in half over the years resulting in incompetent help, in return, producing unhappy customers that will never shop with the partners ever again. General morale is at the lowest it has ever been.

Viewing 49 - 51 of 760 Reviews

Jobs at Radial

Client Services Representative

Operations Supervisor

Client Services Representative

Radial

Radial reviews

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Embarrassing & Pathetic

Changing environment

Place is a sinking ship

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