Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)
avatar

Tom Schmitt

70% approve of CEO

31% positive business outlook

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

760 reviews
4.0
Sep 23, 2018

Radial Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary, New Customer Growth, New Opportunities as the company develops

Cons

Not the best benefits, a lot of direction from corporate.

4.0
Sep 20, 2018

Great Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance .

Cons

Uncertainty with job stability and little oversight by management.

4.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

It can be rewarding helping customers and offering good will gestures (gwg). The staff are lovely, you depend on floorwalkers for most things such as advise and passwords and they're very supportive.

Cons

Different training groups are sometimes told different things so there can often be a conflict of knowledge which can screw you over when dealing with customers. If a customer has rang up previously you often depend on other agents to give the right information which isn't always the case.

Viewing 550 - 552 of 760 Reviews

Glassdoor has 841 Radial reviews submitted anonymously by Radial employees. Read employee reviews and ratings on Glassdoor to decide if Radial is right for you.