Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 43 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 40 reviews)); "Work from home was great!" ((in 26 reviews)); "Good work life balance in the company" ((in 21 reviews)); "Supervisors I've had are great" ((in 13 reviews))

What are the cons of working at Radial according to real employee reviews?

"The pay is low for the job market" ((in 46 reviews)); "Be prepared to work long hours and not being recognized" ((in 21 reviews)); "Poor upper management." ((in 20 reviews)); "Annual layoffs and downsizing which impact IT." ((in 15 reviews)); "Too many managers." ((in 15 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.2

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

760 reviews

2.0

Sep 14, 2018

Innotrac becoming Radial, Inc

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay. Great co-workers. Friendly environment.

Cons

After Innotrac's merger with Ebay enterprise OS, the terminations and job eliminations began, they eliminated over 700 positions nationwide. My position was eliminated even after management was told that they would need to fill that position eventually. After 3 months, they ended up posting a less skilled position at a much lower pay rate to help fill the void of my position and my IT co-worker had to cover the entire desktop and server responsibilities in the interim, doubling his already full workload. No real appreciation for employee dedication.

1.0

Sep 10, 2018

Failure to adapt to a changing market

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

Remote work available for some teams. The Boynton office (still) has some great technical minds.

Cons

The company has hitched their fortunes to providing ecommerce middleware & supporting software that are that most are hitched to a dying business - brick and mortar retail. Many of their big clients are either bankrupt or on life support. In an era of automobiles Radial is still making buggy whips. Don't expect much facetime with family during the holidays. Its all hands on deck for just about the entire company from October - Christmas. The company has been through numerous buyouts, most recently by bpost which seems to have underestimated the company's expenses related to benefits. I'd expect them to continue to cut headcount & benefits to keep their investors happy.

2.0

Aug 23, 2018

Low pay , revolving door, perfect storm for failure

First shift outbound super visor

Recommend

CEO approval

Business Outlook

Pros

As a starter job this place is perfect, you get experience to take with you to your next employer. None of the tasks are hard.

Cons

decent starting pay, however they will shaft you once they have you. constant shift in focus and no clear goals besides get it out the door. new " vision" every other month.

Viewing 553 - 555 of 760 Reviews

Jobs at Radial

Employee Relations Investigator

Fulfillment Specialist

Operations Supervisor

Radial

Radial reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Innotrac becoming Radial, Inc

Failure to adapt to a changing market

Low pay , revolving door, perfect storm for failure

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