Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 45 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 40 reviews)); "Work from home was great!" ((in 28 reviews)); "Work life balance will be good" ((in 24 reviews)); "Good team to work with lots of help" ((in 15 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 44 reviews)); "Poor upper management." ((in 21 reviews)); "Be prepared to work long hours and not being recognized" ((in 18 reviews)); "Annual layoffs and downsizing which impact IT." ((in 15 reviews)); "Too many managers." ((in 15 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

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Radial

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.2

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

760 reviews

3.0

Sep 30, 2017

Fraud Prevention Team -- Boring, Lots of talk, not much else

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Mostly positive co-workers, relatively drama free.

Cons

Low pay, no bonuses, work was extremely boring. A computer will do this job in 5 years.

3.0

Sep 12, 2017

Challenging business environment and culture

Executive

Recommend

CEO approval

Business Outlook

Pros

fast paced, dynamic industry. eCommerce industry is exciting and high growth industry. Company offers broad solutions

Cons

Challenging business environment - lots of pressure on business and multiple rounds of layoffs. Business strategy and focus is not clear. Investor expectations are unrealistic. Very seasonal business - forget your personal life between Thanksgiving and Christmas. High turnover at executive level

1.0

Sep 5, 2017

Couldn't even begin to say....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

When you find the few good ones - they are really good! Most of the employees will try to do a good job...try is the best word. But they won't stay because leadership isn't truthful.

Cons

Leadership is highly dysfunctional and many of the senior leadership is WAY over their heads. The new CEO isn't getting the full story for his team. People nice to your face and then talk behind your back. And the "chiefs" aren't capable of leading in the new world - leaders who have been there 18 years don't have the skills to run a company that has changed - no innovation because they only have one reference point.

Viewing 67 - 69 of 760 Reviews

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Client Services Representative

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Radial

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Reviews by job title

Fraud Prevention Team -- Boring, Lots of talk, not much else

Challenging business environment and culture

Couldn't even begin to say....

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