Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)
avatar

Tom Schmitt

70% approve of CEO

31% positive business outlook

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

760 reviews
5.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Working at Radial is more than just a job, it is an experience. At Radial you become the first point of contact for customers who need help. Whether it's tracking a package, helping somebody purchase a new outfit, or providing technical support, you have the power to turn someones day from frustrating to magnificent in a matter of minuets. Unlike many companies, here at Radial, you're family. They recognize their employees for their hard work and dedication and make you feel valued, like you're truly part of something bigger. Offered to their employees are a full range of benefits including Paid Time Off, Full Medical, Dental, and Vision care, personal leave, etc. offering a fantastic work - life balance and the ability to be supported in the event of the unexpected. A spacious break room with TVs, video games, plenty of vending options, (coffee of course), a 24hr gym, and even a pool table that you can enjoy on your paid breaks twice a day or anytime you'd like off-clock. Since we are a 24/7 center, there are various shifts available and flexible work opportunities to fit your lifestyle and schedule. I absolutely LOVE working here at Radial, and you will too!

Cons

Only a couple close options for lunch, but they do provide refrigeration for your lunch if you bring it.

2.0
May 22, 2017
Recommend
CEO approval
Business Outlook

Pros

If the client you represent allows, you have the opportunity to work from home, but this is the only benefit.

Cons

Management does not treat employees very well. They do play favorites and if you are not a favorite, then you have to struggle to get anywhere. You also have a hard time advancing because of it. I gave the company two stars instead of one because of the work from home ability.

2.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Work fom home is nice.

Cons

Supervisors and middle management are awful. the right hand does not know what the left hand is doing or saying. Communication skills for some are non existent...Will get completely different answers to the same question over and over again.

Viewing 70 - 72 of 760 Reviews

Glassdoor has 841 Radial reviews submitted anonymously by Radial employees. Read employee reviews and ratings on Glassdoor to decide if Radial is right for you.