Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 44 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 39 reviews)); "life balance with flexible work from home policies." ((in 27 reviews)); "Good work life balance in the company" ((in 23 reviews)); "Supervisors I've had are great" ((in 15 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 43 reviews)); "Poor upper management." ((in 21 reviews)); "Be prepared to work long hours and not being recognized" ((in 19 reviews)); "Annual layoffs and downsizing which impact IT." ((in 18 reviews)); "Too many managers." ((in 14 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

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Radial

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.2

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

760 reviews

3.0

Aug 5, 2016

Will start work there soon!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As I waited for my interview, I had chance to observe employees come and go. I did not see anyone who appeared distressed or miserable.

Cons

haven't started yet, but am looking forward to it! I am hoping to convert to an actual employee by working very hard to prove myself.

1.0

Jul 30, 2016

May be good for college students over the summer. Would not recommend for fulltime employment

Packer/picker

Recommend

CEO approval

Business Outlook

Pros

It's first shift. The hours are okay.

Cons

Not enough pay 8.75/hr. Have to wait a year to get a 10/20 cent raise. Have to make a uph everyday that you're not getting paid extra for. Facility is extremely hot. You are forced to work in other dept. Supervisors are rude. Supervisors have their favorites.

1.0

Jul 28, 2016

Used to be the best place to work, New Owners have made it the worst

Tier i customer service representative

Recommend

CEO approval

Business Outlook

Pros

Radial is a result of the sale of Ebay Enterprises to an investment company and a merger with Innotrac. Really no pros there anymore.

Cons

The new owners don't care about the employees. The health benefits have been massively downgraded, and other benefits have vanished (no more sabbatical, stock options, or bonuses) There have been a lot of layoffs. Our annual raises have gone from a maximum of 6% to a maximum of 2% and in a town full of call centers we are the lowest paid.

Viewing 751 - 753 of 760 Reviews

Jobs at Radial

Client Services Representative

Operations Supervisor

Client Services Representative

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Will start work there soon!

May be good for college students over the summer. Would not recommend for fulltime employment

Used to be the best place to work, New Owners have made it the worst

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