Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 44 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 39 reviews)); "life balance with flexible work from home policies." ((in 27 reviews)); "Good work life balance in the company" ((in 23 reviews)); "Supervisors I've had are great" ((in 15 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 43 reviews)); "Poor upper management." ((in 21 reviews)); "Be prepared to work long hours and not being recognized" ((in 19 reviews)); "Annual layoffs and downsizing which impact IT." ((in 18 reviews)); "Too many managers." ((in 14 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by demographic groups

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Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

760 reviews

5.0

Jun 10, 2016

Great new company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to be part of a growing company Strong and talented employees There are work-at-home opportunities for Contact Center Representatives Employee friendly culture Opportunity for career advancement

Cons

Employees are happy and enjoy the job.

4.0

Jun 10, 2016

Sr. Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

What a great organization! While we are undergoing an amazing transformation - there isn't a better time to join the company! If you are interested in getting a chance to shape the future of an organization - this is the place to be.

Cons

Still a lot of areas that need to be defined, but confident this will just be a journey. You really have to be able to function with ambiguity.

3.0

Jun 7, 2016

Sr. Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Formerly eBay Enterprise, Radial enjoys a strong market presence in eCommerce fulfillment and customer service operations. They offer high-quality services at market rates in these areas, and will continue to build their customer base.

Cons

- Recently spun off from eBay, the company is in a culture "transformation" (though many would say "tailspin"). - The former growth orientation that eBay offered as prior owner has turned to margin optimization, which squeezes employees and de-prioritizes clients' needs. - The technology stack (order management & omni-channel fulfillment) is competitive, but lacks strong leadership in innovation, product marketing, and sales. - Private Equity ownership has led to the day-to-day work environment feeling more like a group of temp workers wondering how long their contract will continue vs. the long-term career company it once was.

Viewing 754 - 756 of 760 Reviews

Jobs at Radial

Client Services Representative

Client Services Representative

Client services representative

Operations Supervisor

Radial

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Great new company!

Sr. Director

Sr. Director

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