Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 48 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 40 reviews)); "life balance with flexible work from home policies." ((in 27 reviews)); "Good work life balance in the company" ((in 20 reviews)); "Understanding of personal situations and works with time off" ((in 16 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 45 reviews)); "Poor upper management." ((in 20 reviews)); "Annual layoffs and downsizing which impact IT." ((in 19 reviews)); "Be prepared to work long hours and not being recognized" ((in 19 reviews)); "Too many managers." ((in 13 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.2

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

760 reviews

3.0

May 19, 2023

It’s a good starter company

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Most of your direct managers are going to be nice and super friendly. The people here alone is the reason I stayed for so many years. Some of them really do feel like family

Cons

The pay is one of the lowest compared to competitors. Training for front line agents isn’t long enough nor are they paid enough. Work at home systems crash all the time and depending on how long it’s down, you won’t get paid. They don’t interview before hiring, so you get a ton of agents that are not a good fit at all and makes it nearly impossible to get them to improve

1.0

May 16, 2023

Great company, bad HR leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Operations leaders are great to work with all the way up to the COO. Solid communication from leadership and they treat people with respect. Internal career opportunities available on the operations side of the business. COO is a dynamic leader and influencer who understands the industry.

Cons

HR corporate leadership is condescending. CHRO has been promoted quickly in her tenure at Radial, but doesn't appear to have been given people leadership training or the tools to make her an effective partner. She has zero empathy for others within the HR department and supporting functions. Her as well as other leaders in HR treat people with little respect and only manages up. They are so tight on funding for the department that a majority of HR does not have the tools needed to be successful. The HR leaders are very insincere and lacks emotional intelligence. It is my understanding that HR should be about people, but none of the HR leaders truly care about the people. They solely care about how they look to the executive leaders of the company.

2.0

May 15, 2023

Eh

Picker/packer

Recommend

CEO approval

Business Outlook

Pros

Decent money with how much you end up working.

Cons

Spring overtime on you same day and will fire you if you do not stay.

Viewing 172 - 174 of 760 Reviews

Jobs at Radial

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Fulfillment Specialist

Radial

Radial reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It’s a good starter company

Great company, bad HR leadership

Eh

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