Does Railbookers Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Railbookers Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Railbookers Group. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Railbookers Group?

82% of Railbookers Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Railbookers Group 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Railbookers Group?

Account Executive (24) , Travel Consultant (17) , Sales Associate (9) , Marketing (6) , Senior Account Executive (6) , Vacation Consultant (6) , Sales (4) , Customer Service Representative (3) , Inside Sales Representative (3) , Assistant Manager (2) , Business Development Executive (2) , Controller (2) , Financial Analyst (2) , Guest Experience Specialist (2) , Guest Relations (2)

What are the pros of working at Railbookers Group according to real employee reviews?

"Every department is able to work from home so there is just as much opportunity to succeed and advance with the company, but also a really good work/life balance being based out of home." ((in 13 reviews)); "They provided good training for the tasks I was expected to do." ((in 10 reviews)); "There are nice people there as consultants who would like to do the right thing." ((in 9 reviews)); "The team is passionate, supportive, and genuinely enjoys what they do." ((in 8 reviews)); "Career Growth Opportunities – Clear pathways for advancement and opportunities to learn new skills." ((in 5 reviews))

What are the cons of working at Railbookers Group according to real employee reviews?

"Management is poor." ((in 14 reviews)); "Low pay and micro management everywhere" ((in 9 reviews)); "The following day, my direct manager had a meeting with me to discuss my concerns." ((in 7 reviews)); "There is also a "boys club" vibe among upper management, which is sadly accepted by most employees and is talked about from senior hires to new hires." ((in 7 reviews)); "You are paid extremely low commissions" ((in 7 reviews))

What are employees saying about Railbookers Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Railbookers Group layoffs and their outlook for job security at Railbookers Group in 2026.

What are the top reviewed Railbookers Group locations?

Beverly , Laguna Hills , Boston , Chicago , California City , Lake Forest , Los Angeles , Greenville , Salt Lake City , New York , Detroit , Michigan Center , Jacksonville , Mineral Wells , Indianapolis , Anaheim , Irvine , Laguna Niguel , Orange , Tustin , Riverside , Fairfield , Hershey , Kissimmee , Orlando , Belton , Charleston , Spartanburg , Atlanta , Augusta

Railbookers Group reviews

4.2

82% would recommend to a friend

(220 total reviews)

Frank Marini

84% approve of CEO

82% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Senior management

4.2

Career opportunities

4.1

Work/Life balance

4.0

Compensation and benefits

Railbookers Group has an employee rating of 4.2 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Railbookers Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

220 reviews

2.0

Jul 22, 2024

Tons of pressure

Account executive

Recommend

CEO approval

Business Outlook

Pros

I liked the people I worked with.

Cons

So much pressure to sell, expected to meet your commission goal for the month in 1 week and constantly told you need to sell more

Railbookers Group Response

1y

In the Account Executive position at Railbookers Group, we set clear expectations up front, and upon joining the sales floor, the Sales Development Team reviews the KPIs required at each milestone to progress through the ramp-up period, ensuring success beyond the initial 120 days. In our sales environment, we continually encourage the team to aim beyond the minimum targets. This approach not only helps each member achieve their commission goals but also aligns with our overall company standards. We appreciate your feedback and strive to create an open dialogue to address any concerns you may have. To support you further, we would like to learn more about your specific experience. Please feel free to contact me or anyone in our HR department at 949-876-6747 or at Hr@railbookers.com to continue the conversation. Thank you Ja’ Net McGhee – Employee Engagement Manager

5.0

Jul 15, 2024

Why Railbookers Group

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global fully remote company filled with great opportunities and benefits. Supportive management with engaging culture. I see Railbookers not as a company but instead a community. A community where staff come together as a team. Great company to work for.

Cons

No cons at this time

Railbookers Group Response

1y

Thank you for sharing your positive experience with Railbookers Group! We’re thrilled to hear that you appreciate our global, fully remote environment and the opportunities and benefits we offer. It’s wonderful to know that you see Railbookers as more than just a company – a community where teamwork and support thrive. We’re especially pleased that you find our management supportive and our culture engaging. Creating a positive and collaborative atmosphere is a top priority for us, and it’s rewarding to see that reflected in your experience. Thank you for your commitment over the past 2-3 years. If you ever have any suggestions or feedback, please don’t hesitate to reach out. We’re always looking for ways to improve and ensure Railbookers remains a great place to work. Thank you, Ja’ Net McGhee – Employee Engagement Manager

1.0

Jul 14, 2024

Untrustworthy. Revolving door where no-one matters

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good to get experience in high volume, hectic environment and learn about global travel. Opportunity to earn decent commission for 4 months of the year

Cons

All I can say is if you have morals, decency and a kind heart RUN! 6 weeks training is poor at best then you are let onto the phones and expected to be a "rail expert" selling holidays all around the world. When you do well you are ok but the minute you have a bad patch (and we all do) you are micro managed and put on a Personal Improvement Plan. Company policies are awful meaning you can lose more sakes than you do through no fault of your own. UK management is non existent at best. No team collaboration or bonding is encouraged. We went 7 months without a team meeting that actually involved our team! The only meetings were sales reviews and "training" but you could not spend time talking to your team colleagues. Money is poor! Yes you can earn good commission for 4 months but rest of time is nothing exciting. No career progression for UK team. The company openly discriminate against UK workers when jobs are advertised. At least 3 colleagues were turned down for new opportunities because they only wanted US staff. If you need support or have a problem you may as well leave...they really do not care! I witnessed 12 people being fired or leaving in a week! The culture is just a revolving door where no one matters. Pay for UK staff is half what the pay US staff

Railbookers Group Response

1y

Thank you for sharing your thoughts about working at Railbookers. We appreciate your feedback and are committed to improving our team's experience. Railbookers is proud to have a diverse team of over 300 staff across 5 countries and 33 U.S. states, offering endless opportunities for growth. We provide comprehensive 120-day training and development for our Account Executives, including coaching and support to build expertise. Collaboration and team building are key, with weekly tag-ups, sales training, and manager sessions to enhance teamwork and personal growth. Our customer-centric policies aim to provide rewarding work experiences for sales and service-focused employees. We are dedicated to the continuous development of our staff, using individual improvement plans to increase performance and offer growth opportunities. While we expect a 12-month commitment, we encourage exploring further career opportunities within our expanding organization. Railbookers believes in fair and equal earning potential for all employees, regardless of location. We value our staff's hard work and commitment and welcome any additional feedback you may have. Please feel free to contact me or the HR team at 949-876-6747, via email at HR@railbookers.com. Thank you, Ja’ Net McGhee – Employee Engagement Manager

Viewing 79 - 81 of 220 Reviews

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