Railbookers Group reviews

4.2

82% would recommend to a friend

(220 total reviews)
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Frank Marini

84% approve of CEO

82% positive business outlook

Railbookers Group has an employee rating of 4.2 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Railbookers Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

220 reviews
4.0
Sep 8, 2018

Working at YLG

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, I had a positive experience at YLG and had the opportunity to work with great people along the way. I always felt I could approach anyone with an idea or issue I was experiencing. No one was ever dismissive or made me feel like I was anything less than an equal. Ylg is growing rapidly but has maintained its identity as a small company. What that means is that you will be exposed to the different functions each department serves. If you keep an open mind, this can be a great learning environment and may help shape your future career interests.

Cons

As others have noted, there are challenges associated with rapid growth. This can lead to stress during busiest months. With that said, there is no shortage of people willing to pitch in when times get tough.

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Railbookers Group Response
7y
Thank you so much for your review of Yankee Leisure Group (YLG)! We are happy to hear your overall experience during your employment was positive, especially in terms of the work culture and your fellow employees. At YLG, our philosophy is that “good people know good people.” That’s why when we have job openings in one of our offices, we often go to our team first and ask if they know of anyone who would be interested in working for us. It’s a great way to connect and acknowledge the talent we currently have. We also believe in creating a supportive, positive work environment with an equally supportive management. Our company has continued to experience record growth and expand our global footprint—but you’re right—we have stayed true to our roots. If you’re motivated to succeed, YLG is truly a wonderful atmosphere to shape your professional career and management is here to help you achieve. To address your concerns: Just as consumers expect transparency from our company and the brands it represents, our employees also expect transparency. That’s why YLG provides transparent, open and honest two-way dialogues between employees and leadership. When something isn’t working, we take every measure to ensure the issue is addressed. We wish you the best in your future career endeavors, and thank you, again, for your review of YLG!
4.0
Feb 2, 2017

Company looking to grow but with some growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small(ish) company so great opportunity to learn a lot and become involved in many different things. Constantly looking for ways to grow and asking staff for ideas. Great staff spread across 3 offices.

Cons

Quite high turnover of staff through the call center can lead to a lack of stability. Size of company also means change is too slow at times.

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Railbookers Group Response
9y
We would love to hear your feedback as a great opportunity for our company growth. Please call my direct line (978) 867-1110 Emily Krasco Staff Development Manager
3.0
Jan 14, 2017

Great opportunity for new travel agents

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is great with their employees. The location is nice in the Cummings Center Beverly. Their clients are a joy to work with and the product is endless.

Cons

The hourly pay is below average. The commission structure is pretty good, not bad over all.

Viewing 172 - 174 of 220 Reviews

Glassdoor has 222 Railbookers Group reviews submitted anonymously by Railbookers Group employees. Read employee reviews and ratings on Glassdoor to decide if Railbookers Group is right for you.