Pros
This restaurant has brought me so far. My GM noticed how hard I worked and my enthusiasm for the company and he got me an interview for management! Pay attention to everything they tell you in orientation. Read the training booklets over again if you have to. Have a great sense of urgency, awesome work ethic and remember what S.A.U.C.E stands for and you will absolutely be successful here!
Cons
I honestly can't think of much. One of the things is that the limited menu (which is fully explained on the website and in training) makes for just a few cranky customers. It's not something that the company should change, because they want the highest quality ingredients etc, but maybe include a little something in the training to teach new crewmembers how to handle situations where we have an upset customer because we don't have barbecue sauce and cheese. Just so they learn how to diffuse the situation without needing a manager.
