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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      72% would recommend to a friend

      (3,548 total reviews)
      avatar

      Hiroshi Mikitani

      76% approve of CEO

      56% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Mar 14, 2015

      Great company to work for!

      Research planner/consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the most successful and youngest companies in Japan. Colleagues are very energetic and committed to their jobs and I am very happy to work with them.

      Cons

      There are not a lot of cons, but the internal IT system is not very sophisticated. Surprisingly enough, I have to get a lot of things done manually.

      2.0
      Mar 12, 2015

      e-commerce consultant in Japan

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      ・Free breakfast and lunch. Very healthy and delicious. Dinner is cheap. ・Strong and unique company culture. ・Bright people from all over the world. ・Visionary CEO and unique business model. ・Good for your resume. Almost every Japanese knows Rakuten as the biggest e-commerce company in Japan. e-commerce consultant is the profit center and core business of Rakuten. So, you can feel like making a lot of contribution to the company.

      Cons

      ・Middle management people don't work. Many of them can't use English even though the company uses English as the official language. Managers ask new grads or new comers to translate their Japanese into English scripts for meetings. ・So many meetings and some of them are useless. ・Low compensation compared with the competitors. Many colleagues move to other companies within 3years, because salary doesn't increase. ・No work-life balance. Long hours working style, especially in sales department in Japan.

      4.0
      Mar 6, 2015

      Good for earn money

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good managers, nice workplace - international working environments

      Cons

      - stressful working environment - not so much training

      Viewing 3346 - 3348 of 3,548 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,202 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.