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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      72% would recommend to a friend

      (3,549 total reviews)
      avatar

      Hiroshi Mikitani

      76% approve of CEO

      56% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Sep 3, 2014

      Wouldn't stay here for more than a year.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance is great: flexible hours, work from home perks. There is lots to do (not all of it exciting), but the company is growing quickly, especially in the States.

      Cons

      No system for promotions. Salaries are very low. Management (especially in development) are clueless on how to retain talent.

      4.0
      Sep 3, 2014

      Lots of Opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ambitious strategy with lots of opportunities and rewards for those willing to step up. Smart people and a focus on employee development Company investing in culture

      Cons

      Inter office communication needs improvement. Sometimes different businesses within Rakuten Marketing are not on same page

      1.0
      Sep 1, 2014

      I strongly recommend foreigners to look for other jobs.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      free lunch, big name everyone knows your company

      Cons

      -HR pretty much lied to new grads such as englishnization. (It is a Japanese company and most foreigners are leaving because they are very disappointed. 90% of people don't speak English... -Poor top management. Managers are bunch of amateurs. -operational tasks, new grad tasks and foreigners are not being respected. -30 man for starting looks high and don't really increase after that. Don't really have much benefits. (Birthday party, baseball tickets discounts are totally useless, can't count those as benefits.

      Viewing 3397 - 3399 of 3,549 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.