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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,547 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Dec 13, 2012

      Rigorous and supportive leadership experience.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      very supportive, very educational, very friendly. The best first post-undergrad job experience I could have hoped for, and the company is growing lik crazy now!

      Cons

      Long hours, and very strange leadership roles. At the time not very international, but I perceive that this has improved dramatically.

      2.0
      Dec 11, 2012

      Great co-workers, great job for new graduates, nice location, management needs to improve

      Technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work on cutting edge technology and tools. There is good documentation and constant review of standards and processes. Location is great. The NY office is located by Union Square park and there are lots of great places to eat nearby. You get to work on interesting projects and industry leading products, platforms as well as with project teams that are comprised of smart and motivated co-workers.

      Cons

      Management is constantly scolding staff in front of other co-workers during and after meetings. There is too much micromanagement from leadership. Promotions are limited within the tech teams. There is a high turnover rate due to employee dissatisfaction and ability of staff to find better opportunities elsewhere. Salary is below industry standards although it has improved recently due to improved IT market conditions.

      2.0
      Dec 3, 2012

      Sr. Software Developer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work place with and also work with the off shore in India. Lots of work in certain part of IT and freedom to explore and express your opinion.

      Cons

      No room for growth. No promotion unless you find other job counter offers. Lack of leadership and lot of business mistake trial and costly errors.

      Viewing 3478 - 3480 of 3,547 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.