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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,547 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 16, 2012

      Works only for pay

      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Business goes well. Continually improving.

      Cons

      No clear evaluation standard. No career for engineers.

      1.0
      Aug 6, 2012

      Everything is urgent but nothing is right

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The atmosphere in the office has improved recently and the are some fun office events planned now and again. You can wear almost anything you want. People are very kind.

      Cons

      Employees do not plan ahead and everything becomes rushed and is done incorrectly because it becomes urgent. The CEO is too scared of Rakuten to make good choices for the company.

      3.0
      Jul 8, 2012

      Was a fun place to work, now average...

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This used to be such a great company to work at with interesting projects in development and IT managers which are helpful and supportative. I still really like my job here though not as much as I used to before the downturn. Retail has become a difficult sector in general but online is the only place to be in retail so if this company can succeed with their goals it might really take off and become huge.

      Cons

      The company was bought by a Japanese conglomerate, most all perks have disappeared and everyone is now working at long open tables which is totally distracting. The pressure is on to do more with less. Not too sure if new remote control management from Japan is capable of measuring up to the task they've been assigned. They want to grow our company into the equivalent of Amazon... which while a nice goal is going to be harder than hard. We'll see what happens.

      Viewing 3487 - 3489 of 3,547 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.