Rakuten reviews

3.6

71% would recommend to a friend

(3,547 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Dec 1, 2015

Nice environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice facilities in the new Tokyo office, nice location, nice environment. Ambitious company, maybe one of the most advanced tech companies in Japan while keeping some Japanese traditions. CEO is on a mission to change Japan, taking a macro view of the company and the world economy at large, good communication with staff. Interesting work, not afraid of big changes. Nice colleagues, young, reasonably international. English is company language. Nice, fresh, free, healthy food offered.

Cons

International company expansion still patchy. Brand name not yet widely known outside Japan. Work environment may be too structured for people who prefer a Silicon Valley laissez faire kindergarten atmosphere. Work and atmosphere very much depend on particular department.

2.0
Oct 26, 2015

Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

Good food, Good manager. The work is very interesting.

Cons

Salary is low, and it was difficult to increase employees salary especially new grads

3.0
Sep 25, 2015

Really depends on the department you work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The quality of work really depends a lot on the department you are working in right now.

Cons

Still a jJapanese company at heart.

Viewing 3511 - 3513 of 3,547 Reviews

Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.