Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, good office culture

Cons

If nothing revenue generating department very less hike and less salary

4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy to get a visa to Japan

Cons

Lower salary Japanese management style

3.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Healthy work-life balance; overtime is rare.

Cons

There are too many organizational layers, career growth paths are limited. Japanese language proficiency is usually required. Working in 'Rakuten Way' is expected, some managers tend to micromanage. Too many unnecessary reporting lines. Daily huddles, weekly email reports, and one-on-one meetings with managers are common. Weekly team reporting meetings often cover the same topics (though this varies by department).

Viewing 121 - 123 of 3,542 Reviews

Glassdoor has 4,195 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.