Rakuten reviews

3.6

72% would recommend to a friend

(3,548 total reviews)
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Hiroshi Mikitani

76% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 27, 2017

Best Work Place Ever!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Catered food and fully stocked kitchen with snacks, soda, beer and wine. Game room and private river view deck. Fun company events and game days. On-sight massage therapist every week. Fairly flexible hours, great benefits, and an excellent management team that works hard to maintain a fun positive atmosphere. It's mainly email based work and all the other employees are upbeat and team oriented. This is the first company I've worked for that truly cares about your well being, mentally, physically and emotionally.

Cons

None! Unless you don't enjoy the pros listed above...

5.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Positive work culture, respectful attitude toward employees at every level, and perks galore! Terrific insurance options including dental and vision coverage. 401K with employer match. Standing desks for all and subsidized YMCA membership, to help balance the abundance of free food and snacks. Going to work at Ebates is FUN!

Cons

Beloit area is somewhat limited for restaurants and other entertainment, but the city is pouring resources into development. Member Services hires entry-level employees on contract, which is difficult for those needing insurance or security, but permanent job offers typically occur in less than 6 months.

3.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent perks, nice people, work can be interesting

Cons

Upper management changes missions almost yearly, and there is friction b/w business units that shouldn't exist.

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Rakuten Response
9y
Thank you for the review, and I'm glad you're happy working alongside your coworkers at Rakuten Marketing and are enjoying the perks. I'm sorry to hear your thoughts on your experience with management; if you'd like to provide more specific feedback I'd love to hear it.
Viewing 241 - 243 of 3,548 Reviews

Glassdoor has 4,202 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.