Rakuten reviews

3.6

72% would recommend to a friend

(3,549 total reviews)
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Hiroshi Mikitani

76% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 30, 2025

Company review

Recommend
CEO approval
Business Outlook

Pros

Good worklife balance Work from home Free food

Cons

Limited growth Less man power Small teams so less scope to become lead or other promotions becoz of no requirement. Outdated tools and softwares etc

5.0
Jul 27, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

The workload here was relatively lighter compared to my previous organizations

Cons

As it was a new team, roles and responsibilities were unclear, and there was no proper task allocation.

Viewing 244 - 246 of 3,549 Reviews

Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.