Rakuten reviews

3.6

72% would recommend to a friend

(3,549 total reviews)
avatar

Hiroshi Mikitani

76% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 22, 2025

Environment

Recommend
CEO approval
Business Outlook

Pros

Not your usual Japanese company so easier to adapt compared to some traditional companies.

Cons

Senior level management are mostly Japanese, very hard for non-Japanese to clime up the ladder.

3.0
Jul 19, 2025

It's good

Recommend
CEO approval
Business Outlook

Pros

Depends on team... overall it's really good.

Cons

Not much cons.. sometime HR policy but it's okay

Viewing 253 - 255 of 3,549 Reviews

Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.