Rakuten reviews

3.6

72% would recommend to a friend

(3,549 total reviews)
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Hiroshi Mikitani

76% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 16, 2025

Life at rakuten pay

Recommend
CEO approval
Business Outlook

Pros

its like more western culture in office unlike other japanese company , you will work with indians , chinese and western people . you dont need japanese , even japanese people speak english.

Cons

i dont see any growth here

2.0
Jul 15, 2025

Not good

Recommend
CEO approval
Business Outlook

Pros

Cafeteria provide us with good food freely.

Cons

Not good salary with absolute RTO4.

4.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

flexibility, good culture, nice office, lunch

Cons

lack of clarity on responsibilities at times

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Rakuten Response
11mo
Thank you for sharing your feedback about your time with us in London. We’re glad to hear you appreciated the flexibility, positive culture, office environment, and lunch offerings. With regard to your comment on responsibilities, we are always looking for ways to support our teams with clear communication and guidance, as well as emphasizing aligning personal goals against the company's. At the same time, we believe that access to a variety of ways to contribute allows everyone ample opportunities to grow, explore new skills, and take on new challenges. We wish you all the best in your future endeavours!
Viewing 262 - 264 of 3,549 Reviews

Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.