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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      72% would recommend to a friend

      (3,548 total reviews)
      avatar

      Hiroshi Mikitani

      76% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Jul 6, 2025

      Egoistic Management

      Executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues are mostly young and friendly. Got active sports activities monthly. Near MRT TRX station.

      Cons

      Management doesn’t listen to your advice even tho you’re hired for that skillset. Procedures only for workers and high management could bypass that even tho it risked security and compliance. WFH is revoked for IT dept while the other department still have the benefit. Legacy technologies and no room for improvement as they have no budget every time.

      3.0
      Jul 4, 2025

      Overall Good

      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Culture is super awesome

      Cons

      - Generally everything work related is very adHoc and unplanned.

      3.0
      Jul 4, 2025

      Appraisals are worst

      Devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Free Food and GYM 2. Shuttle service is available from Office to Metro 3. Good Office Space

      Cons

      1. Last minute chagnes 2. Too much work, most of the times you support on weekends 3. Poor appraisals 4. Toxic culture

      Viewing 274 - 276 of 3,548 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,202 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.