Rakuten reviews

3.6

72% would recommend to a friend

(3,550 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
May 25, 2020

Great Office Culture

Recommend
CEO approval
Business Outlook

Pros

You get to work with some awesome people. Communicating and working with various departments is fun No Japanese required

Cons

Too much focus on risk over innovation. Unnecessary meetings. Career progress is too slow.

3.0
May 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, fun activities, Generous leave and PTO, low pressure for the most part, great stepping stone to other companies

Cons

High leadership turnover, lack of solid development framework, Big talk but no action types are the ones that succeed the most here, lack of role/department clarity, lack of solid processes in general, not a great place to start your career, Leadership is swayed by superstar personalities who chase short wins

4.0
Oct 29, 2019

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Part of a well-heeled global enterprise, looking to expand Great food! Good work/life balance

Cons

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Viewing 292 - 294 of 3,550 Reviews

Glassdoor has 4,204 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.