RealPage reviews

3.6

63% would recommend to a friend

(530 total reviews)
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Dirk Wakeham

86% approve of CEO

57% positive business outlook

Reviews by job title

530 reviews

Reviews about "Compensation"

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3.0
Dec 23, 2017
Recommend
CEO approval
Business Outlook

Pros

The team leads are awesome people. RP has great benefits with decent pay and opens the door into onsite property management.

Cons

Repetitive. I felt like a robot being drained from my will to live. Adherence. Hope you don’t have a call run over into your break then think you’ll be able to take your break ten minutes later without risk of penalty. Hope you’re fond of dehydration. Those back to back calls set to auto answer doesn’t give you a lot of time to sip your water. Went to the dr plenty of times for dehydration. Even hospitalized. They were super understanding with my absence during that time, though. They’ll tell you that you can pause to drink water during your calls, but if you’re heard being human or pausing while on the phone then you’re penalized for it later. You’ll look around the room and see that the person across the walk way is sleeping at their desk bc they literally have no calls coming in. Meanwhile you haven’t had a chance to catch a breath since your last break. Some people would average 30 calls a day while others averaged over 100! It’s been almost six months since I’ve worked there and I still have not received my HSA benefits that I earned during my first year of employment. Ive contacted HR (email only contact info!!!) many times and been ignored. They have a few super great policies and they used to not be a terrible place to work. Like summer 2016 was fairly decent. Skip forward to the next year and half of the departments disappeared and your job is at risk of being outsourced. They were voted best place to work this year. It’s funny bc they had all these super cool fun events going on during this time so all the new hires would think RP was soooo awesome. They even got us a basketball goal in the break room I don’t think RP is a bad place to work...it’s just not a great place if you want to keep your will to live or if you like job security...

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RealPage Response
8y
Thank you for your post and your respect for team leads, benefits and pay. I took a lot of time analyzing your cons to the point, I will be discussing your thoughts with the Contact Center leadership team. To your HSA, pls call Stephanie at 973-820-3443 and she will personally help you immediately resolve if it, if it has not already happened. I wish you nothing but the best in your future endeavors. Sincerely, Kurt Twining
4.0
Dec 9, 2017

Vendor Compliance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime and you don't pull teeth to apply for time off.

Cons

salary to low. No room for advancement within the department

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RealPage Response
8y
Thank you for your post. Lets talk about your career desires and advancement. Please let me buy you a lunch and lets explore the topic. Sincerely, Kurt Twining
3.0
Nov 30, 2017

The company isn't that bad, but the wages are...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As long as you avoid working in Velocity/RUM (one of our product divisions) you'll have a good time working here. Almost all of the managers (again, the exception being Velocity/RUM) are engaging and friendly, and there's little to no micromanagement.

Cons

There is no incentive to get promoted. External hires are favored over internal, and those that do actually climb the ladder will not be offered competitive wages based on industry averages and market values - instead, you will be offered an increase based on a percentage of your wages in your role from which you're moving up. Think you're moving from a $30k DocAdmin role to a $55k pricing analyst role? Nope, they'll calculate about 5% to 7% of your current wage (at $30k) and that's what they'll offer you: ~$32k for a job that pays over $20k more at any other company. They'll let you make a counter-offer, but regardless of what dollar amount you present they will not budge. If you're close to retirement age, then this might not be a concern to you; however, if you're in your 20s or 30s, don't plan on making a career here unless you're fine with knowing that after 30-40 years you'll only be making a few thousand dollars more than when you first started.

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RealPage Response
8y
Thank you for your post. We should talk as what you are describing is not the norm within RealPage. I personally review every merit/promotional increase in the company and I can attest in great detail that outside hires are not valued more than inside proven performers. Give me a call at x4016 and lets dive into your situation. Also have you taken the time to discuss your concerns with Amye Baker. I would suggest that route as well. Thanks Kurt Twining
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