RealPage Software Support, Implementation/Service Representative reviews

3.8

51% would recommend to a friend

(73 total reviews)
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Dirk Wakeham

Not enough data to show CEO approval

30% positive business outlook

Software Support, Implementation/Service Representative employees have rated RealPage with 3.8 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Software Support, Implementation/Service Representative professionals have a good working experience there. RealPage is rated in line with the average (within 1 standard deviation) by Software Support, Implementation/Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

73 reviews
4.0
Dec 20, 2019

Good Company

Recommend
CEO approval
Business Outlook

Pros

Friendly environment and pay is decent

Cons

I wish we had more work from home days. Traffic in this area is horrible.

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RealPage Response
6y
Thank you for your post. Glad you enjoy the friendly environment. We've made a philosophical decision to work together at our offices where possible to foster immediate collaboration. Unfortunately traffic can be challenging any where in the metroplex now as more and more companies and people are heading to Texas.
2.0
Sep 26, 2019
Recommend
CEO approval
Business Outlook

Pros

They have a cafeteria and gym on-site, which they of course charge you for, but it's convenient.

Cons

1) Company has tons of infighting. Employees from different departments choose to bicker and play the blame game rather than work together to forge solutions to real issues. 2) VERY dishonest upper management - they do not care about you at all. You are merely a number on a sheet of paper. I was with the company for a year and a half and was let go because the company decided to randomly cut positions in the middle of the year. Only two weeks prior the woman that let me go promised me that not only did I not have to worry about anything, but that if my position were ever to be eliminated they would find another spot for me within RealPage. 3) The bureaucracy here is ridiculous to the point it impedes simple progress. Suggestions for improvement have to go through 4-5 people sometimes to the point where you're just playing a game of telephone. 4) Opportunities for progress are few and far between and any career advancement would have to be done outside the company.

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RealPage Response
6y
Thank you for your post. Your advice is something we strive to accomplish and many teammates have found that here. I wish you had that experience. All the best in your future endeavors. Sincerely, Kurt Twining
3.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

There are definitely a lot of pros! They pay very good salaries when you first come in. They have many things onsite including a gym, a chef, a Starbucks, to name a few! People will recognize the name so you will have lots of opportunities after working here.

Cons

Though your beginning salary will be great you will receive very little opportunity to get a raise unless you quit and come back. They even will tell you moving to a manager role is a "lateral move." The company is full of silos and there is very little communication going on between departments. There have been so many acquisitions that nothing works properly together. They say the slogan is innovation and simplicity yet the products are complicated and antiquated.

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RealPage Response
7y
Thank you for your post. Your post is balanced and we are working on every aspect that you have pointed out, it's unfortunate that in your area you may not see it. We do plan to process improve and consolidate implementations so you can expect to see the walls coming down sooner than later. As to acquisitions we will still acquire companies where it makes sense. Sincerely, Kurt Twining
Viewing 55 - 57 of 73 Reviews

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