RealPage Software Support, Implementation/Service Representative reviews

3.8

51% would recommend to a friend

(73 total reviews)
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Dirk Wakeham

Not enough data to show CEO approval

30% positive business outlook

Software Support, Implementation/Service Representative employees have rated RealPage with 3.8 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Software Support, Implementation/Service Representative professionals have a good working experience there. RealPage is rated in line with the average (within 1 standard deviation) by Software Support, Implementation/Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

73 reviews
1.0
Dec 4, 2018
Recommend
CEO approval
Business Outlook

Pros

The people laborers are wonderful and are trying their best.

Cons

Leadership and Communication from the top down.

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RealPage Response
7y
Thank you for your post. I am reading your insightful comments and you have hit on several themes that are really important to everyone at RealPage. For starters, there is no doubt that people who work for RealPage are wonderful and do work hard and try their best. 100% believe that. We also believe that we must innovate our existing suite of solutions while capturing market share of customers that is why we do buy companies that compliment our existing portfolio. Our goal is to increase organic market share while delivering our core business expectations. Your right on making the products simpler and that is why the North Star goals of simplicity and innovation are so important to all of us. The goal in the future is to have them all be self provisioning where possible. That would be the ultimate point for our customers. The same can be said for melding products together. Your thinking is absolutely right here. Make them easy and delightful to use. That is what we continually work towards. As it relates to compensation, Bryan and I are not percentage capping promotions, they are all looked at against the market, their peers and where they stand within their range. We review promotion requests around the globe every two weeks. Equitable compensation or salary compression is a challenge for every company and it requires constant attention. We continually move people through the ranges, yet we do not publicize the personal nature of the action, again they come in with a recommendation every two weeks. I read a lot of glassdoor reviews and I can tell that you genuinely focused on the right things. Take care of your people and build great products. Where ever you landed, I hope it goes well for you. I do wish you nothing but the best. Sincerely, Kurt Twining
3.0
Oct 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Big company atmosphere. As long as you do your work, they won't let you go.

Cons

Compensation and raises. Not the greatest location for the main building

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RealPage Response
7y
Thank you for your post. If you would like a confidential review of your salary, lets take an in-depth look at your situation. Please call me direct on this one. X4016. As far as the building goes, some people love the location and some folks have a long commute. I will tell you that we get great exposure and our Linked in hits are up 50% since we move into the new location. On your advice, I agree with you 100% and I will reinforce this with your team. Again, let me buy you lunch and lets chat about work and your ideas for RealPage. Thanks Kurt Twining
4.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Competitive pay/benefits, gamerooms, free coffee bars, starbucks, wellness rooms, huge gym, personal fitness training, fitness classes, continuing education at local community college, cafe with great food, so much more...

Cons

Open seating floor plan, no rollover PTO

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RealPage Response
8y
Thank you for your post. I'm glad you are finding many positive things about the company as we are trying very hard to put forward an inclusive work environment. We have thought long and hard about the PTO plan and we made the decision that we want people to use their PTO. Its good to take a mental and physical break to do the things that are most important to you. Glad you're on board and I look forward to any ideas that you have to make our company even better. Sincerely, Kurt Twining
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