RealPage Software Support, Implementation/Service Representative reviews

3.8

51% would recommend to a friend

(73 total reviews)
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Dirk Wakeham

Not enough data to show CEO approval

30% positive business outlook

Software Support, Implementation/Service Representative employees have rated RealPage with 3.8 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Software Support, Implementation/Service Representative professionals have a good working experience there. RealPage is rated in line with the average (within 1 standard deviation) by Software Support, Implementation/Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

73 reviews
2.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Pretty good product; Company has great ideas but can't seemed to get all the applications to 'play together'. If they can make this happen,this company will have the market.

Cons

If you come in from the outside you will be making more than employees who've been working 60 hours a week - for almost 2 years. Got a 'Exceeds Expectations' but raise % does not reflect grade.

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RealPage Response
10y
Thank you for your post. I can tell you that no one is "frozen". especially after working here for three years. Call me direct at 4016 and lets resolve the issue before you immediately. The leadership team wants employees who love what they do, who they work with and feel very good about the company. Sincerely, Kurt Twining
4.0
Dec 10, 2015
Recommend
CEO approval
Business Outlook

Pros

The people and atmosphere at Realpage make it what it is. Such a fun company!

Cons

Trying to transfer internally or get raises seem to be very difficult.

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RealPage Response
10y
Thank you for your post. I'm glad that you are enjoying your work. There are a lot of positive things going on inside the company. Did you know we just raised $425k for united way through employee contributions, we had several days of caring in the community, and for those who had tighter schedules, we made 900 peanut butter and jelly sandwiches for local school children. Not knowing how long you have been with a the company, you may have just entered into your career. If that is not the case, then contact myself or Mike Southwell and we will be happy to sit down with you and map out a potential career path and show you what is available. We will have merit reviews coming in early March. Would love to take you to lunch to learn about your experiences. 972-820-4016, Sincerely, Kurt Twining
3.0
Nov 29, 2015
Recommend
CEO approval
Business Outlook

Pros

If you like your hand held, and not much expected from you, this is the job for you. On the upside, I felt like RealPage respected that employees had a life, and they understood having a balance of work and home.

Cons

Low pay. There were few opportunities to stand out, go beyond my job. While my boss would tell me that she supported my desire to grow and move up, there was no real career development opportunities.

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RealPage Response
10y
Thank you for your post, and I would agree with your advice. I'm glad you felt that RealPage respected your work life balance. Our implementations team is growing to try to keep up with all the new business coming in. While I don't know all the particulars from your post, I do know that several people in this function have taken on more accountability and have been rewarded. I sincerely wish you had experienced the type of career advancement you were looking for and hope that you find it in your next company. All the best. Kurt Twining
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