Pros
The people I worked with were extremely nice. They became like family. I have made life long friends by working there. If you had a work/life conflict with your schedule, you could easily post it to try to swap with other employees. Every time I personally did that, I got what I asked for in return.
Cons
You have to be there 9 months before you can get promoted to another position. I think it should be 3 to 6 months personally. Nine months is along time to wait when the job becomes more monotonous each day you are there. Even if you show great strengths and aptitude, it is detrimental to a persons psyche knowing they have to wait that long. What they don't tell you is if you get so many occurrences for personal/sick days you won't even be considered for the position even though the circumstances were out of your control. Starting this position, I knew there was a lot of turnover. When you first start out, nine times out of ten you will get the late shifts. Once you get some seniority, you get better shifts. Sometimes, breaks and lunches would be late because you have to finish a call or get one right when you are about to clock out for lunch. You are pretty much sedentary your whole shift minus lunch and breaks. If you are an active person this position might not be for you. The main reason I took this position was because of they pay.
