RealPage reviews

3.6

65% would recommend to a friend

(2,629 total reviews)
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Dirk Wakeham

85% approve of CEO

58% positive business outlook

RealPage has an employee rating of 3.6 out of 5 stars, based on 2,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealPage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Dec 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Great history with wonderful employees all around the globe that care about serving the customer to the best of their ability

Cons

Current leadership cares about one thing- their financial score and exit. Morale has dropped like a rock and the great talent is in full exit. You have to ask yourself why did they just cancel the 2021 engagement survey? Because we know the scores will be much lower and they would have to go ask us and our employees why- right now it feels like they don't care

2.0
May 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Kind, talented colleagues. Accessible management. Interesting product line.

Cons

I should start by saying that I don't harbor any anger or ill feelings toward RealPage (despite my forthcoming harsh words). I'm sharing my thoughts below for two reasons: To allow any HR/Senior Management at RealPage/ThomaBravo reading this to reflect on the vision the foresee for the company and their employees, and to warn potential developer applicants from applying any time soon (unless serious and meaningful changes are made). I'm only speaking in my capacity as a developer; I'm sure others at RealPage have had/do have different (probably better) experiences, and I'm very happy for them. The bottom line that current RealPage developers (and potential developer applicants) need to know is this: You are being undervalued and under-compensated. I know everyone likes to complain about their low compensation. I get it. But what happens at RealPage isn't one of those instances. It's quite different. I'm not talking about 5%, 10%, 15%, 20%, 25%, 30% below market rate. No. I'm saying 50%+ below market rate. When I finally decided to look for a new role, I was able to get two job offers that were very similar to my RealPage role (in terms of tech stack and requirements) at similarly-sized (even smaller) organizations for significantly more money. One was for 47% more, and the other for 58% more money than I made at RealPage. It was kind of dumbfounding to me when I heard those numbers, especially since I knew I actually made more money than many of my colleagues (those of us who are close had discussed our pay...that shouldn't come as a shock to RealPage HR or any other HR department in 2021...Millennials don't think those subjects are taboo...we discuss them openly to make sure we're being valued and treated well). RealPage's benefits, too, aren't up to industry standard. At almost every other similarly-sized tech company I interviewed at, PTO was unlimited and health benefits were 100% paid by the employer. At RealPage you get 5 sick days a year and if you need more, you have to tap into your limited PTO. This policy is beyond insane. It's not 1950 anymore. If you want to be perceived as a competitive tech company, please don't make your employees take PTO if/when they need surgery and need 2 weeks to recover. Those policies are outdated and need to be retired immediately. 401(k) matching is discretionary and it only happens once a year as a lump sum. Anyone with a basic understanding of compounding interest knows this hurts employees (i.e. start contributing the match on a monthly basis and not once a year...that's lazy and doesn't maximize the benefits of investment growth). If you're a developer with a good head on your shoulders, I promise you this: You can do better. You won't be challenged at RealPage. You'll just coast and be mediocre (and I'll admit that's where I was for the longest time until I started to feel stagnant). Please don't repeat my mistake. With the ThomaBravo acquisition, it's hard to say what their vision will be for the company, especially the developers. Chances are they'll look to outsource a lot of work offshore. That should be another motive for you not to apply at this time; wait for the dust to settle and see what they do. Better yet, look at what ThomaBravo has done to other companies they've acquired (ex: Sophos) and see what happened there and proceed with caution.

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RealPage Response
5y
Thank you for your post. Not knowing all of your particulars we wish you nothing but success in your future endeavors. I can tell you that we have some outstanding developers on the team and Shoeb is working very diligently to build a success story here. It's certainly not as dire as you make it out to be and the company is quite successful. You can't win two Great Places to Work awards in 2020 within India and the US based on you data points....Again, good luck. Sincerely, Kurt Twining
1.0
May 21, 2018
Recommend
CEO approval
Business Outlook

Pros

My team was great. My NY Verification's lead/supervisor is amazing, being someone who worked in our department herself, she understands that departments needs and is extremely knowledgeable. By far the best supervisor I have ever had.

Cons

My gripe is really with the company. Since real page acquired On-Site the environment has been stressful. When I heard this company does not care about their employees, MAN! They were right. Before the transition was made RealPage promised that everyone's jobs were secured and there would be no layoffs and better health benefits would be provided. Lies! They laid off more than half of the company's employees once the merger was complete. They completely cleared a whole department and moved all calls to their call center in the Philippines, non-stop complaints poured in regarding the poor customer service from their call center and the hold time being a little over an hour. Due to the overwhelming amount of work and lack of employees with no back up plan from RealPage, all departments have been bombarded with complaints from properties and applicants, especially in regards to the Philippines call center's poor customer service and lack of knowledge on the non-existent department's services. Health benefits took a nose dive from what was previously offered and there are no longer any opportunities for growth, you are only able to transfer within 2 departments which both carry so much responsibilities with the same pay rate. Many of the original On-Site employees have quit due to the lack of growth, ridiculous health benefits, and just overall lack of job security. The reason why they bought out On-Site was because it worked, employees were happy, clients were happy, but now because of all the abrupt changes and downgrades the work environments is completely stressful especially for those with families afraid of being laid off. We see the RealPage higher ups come in but never associate with any of the employees. They literally just walk in to the conference room and leave, no hello's no goodbye's, not gratitude at all. They just walk right pass you with their nose in the air, no kind of acknowledgment or appreciation.

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RealPage Response
8y
Thank you for your post. I'm glad that you like your team and leader as that is really important. Now on to the cons. You mentioned that we laid off half of the employees after the merger was complete. The facts are there are 210 FTEs and 13 Supplemental employees committed to On-Site. Over the past 9 months since we have joined forces 11 positions were eliminated from the system. In addition, we have had some voluntary turnover which is to expected any time companies combined forces. We are also in the process of muscling up On-Site and have recently approved 32 requisitions to handle the increase in business volume. Of the 32 positions 31 are going to be in the United States. Now lets discuss benefits, what you failed to mention was the benefit premiums that you were paying have significantly dropped. Your deductible did go up. There were some changes with the medical plan when you were transitioned into RealPage benefits. The difference in dollar amount in the RealPage plan varied depending on what On-Site plan you were enrolled in. The RealPage in-network deductible is a little higher, but the out-of- pocket maximum is equal to or lower than the On-Site plan. While you did have a HMO plan available to you with traditional copays, the monthly rates were much higher. Under the consumer-driven health plan, the monthly rates are considerably lower, and RealPage offers an employer contribution to your Health Savings Account in order to help offset some of the deductible. In 2019, we are going to put in a blended plan with a lower deductible and higher premiums. Hopefully that will meet your needs. Your advice is spot on and will be shared. When leaders come to the site they should spend a considerable amount of time with the employees and not just go to conference rooms. To support the integration we have assigned a senior leader to the Campbell office. I will make mention to him to circulate more. Please call me or Tiffany at any time. Sincerely, Kurt Twining x4016
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