Is Realtor.com a good company to work for as a Custimer Service Representative?

Custimer Service Representative professionals working at Realtor.com have rated their employer with 2.0 out of 5 stars in 98 Glassdoor reviews. This is a lower than average score with the overall rating of Realtor.com employees being 3.4 out of 5 stars. Search open Custimer Service Representative Jobs at Realtor.com now and start preparing for your job interview by browsing frequently asked Custimer Service Representative interview questions at Realtor.com .

Does Realtor.com pay Custimer Service Representative employees well?

Custimer Service Representative professionals rate their compensation and benefits at Realtor.com with 2.4 out of 5 stars based on 98 anonymously submitted employee reviews. This is 45.2% worse than the company average rating for salary and benefits. Find out more about Custimer Service Representative salaries at Realtor.com.

How happy are Custimer Service Representative professionals working at Realtor.com?

6% of Custimer Service Representative employees at Realtor.com would recommend their employer to a friend. This rating has decreased by 58% in the past 12 months. Custimer Service Representative professionals have also rated Realtor.com with a 1.8 rating for work-life-balance, 2.8 rating for diversity and inclusion, 1.7 rating for culture and values and 2.1 rating for career opportunities.

What are the top reviewed jobs at Realtor.com?

Account Executive (54) , Customer Service Representative (CSR) (52) , Software Engineer (52) , Customer Service Representative (37) , Consumer Success Representative (34) , Senior Software Engineer (28) , Digital Sales Consultant (25) , Sales (23) , Realtor (17) , Manager (16) , Product Manager (13) , Staff Software Engineer (12) , Associate Software Engineer (11) , Sales Associate (11) , Customer Success Representative (10)

What are the pros of working at Realtor.com according to real employee reviews?

"The people are great and you can easily consider them friends." ((in 83 reviews)); "Great benefits and the people/coworkers are great!" ((in 74 reviews)); "Great pay and end of year bonus" ((in 59 reviews)); "work life balance is good" ((in 57 reviews)); "They try to show a great culture to the new hires and you will be fooled at first!" ((in 52 reviews))

What are the cons of working at Realtor.com according to real employee reviews?

"Your direct manager is overloaded with work so expect your 1" ((in 35 reviews)); "Very poor upper management ." ((in 25 reviews)); "Clear favoritism towards some employees enables bullying and harassment ." ((in 11 reviews)); "Poor internal infra and communication" ((in 9 reviews)); "Play favorites" ((in 4 reviews))

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Realtor.com Custimer Service Representative reviews

2.0

6% would recommend to a friend

(98 total reviews)

Damian Eales

Not enough data to show CEO approval

3% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.1

Career opportunities

1.8

Work/Life balance

1.7

Culture & values

1.7

Senior management

Custimer Service Representative employees have rated Realtor.com with 2.0 out of 5 stars, based on 98 company reviews on Glassdoor. This indicates that most Custimer Service Representative professionals have a poor working experience there. Realtor.com is rated 45% below average by Custimer Service Representative professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

98 reviews

1.0

Mar 2, 2026

Worst Job I Ever Had.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The benefits and flexible schedule were nice

Cons

Poor management. Horrible pay. Over the years 4 years I was there I left working the same hours and making, literally, half as much. Constant fear of getting fired. Horrible compensation. Unrealistic work goals. The most stress I have ever dealt with at any job. There is opportunity to move up but the turn over rate for management was not worth it. Employees went from being valued and compensated to just numbers on a screen. Employees were treated horribly.

1.0

Jan 25, 2026

PAY

Custimer service representative

Recommend

CEO approval

Business Outlook

Pros

Base pay plus bonus is decent

Cons

Hybrid schedule in office. Unwilling to work with loyal employees on this. Micromanagement. Would not recommend working here

3.0

Aug 7, 2025

Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Definitely will offer over time and the perks of tnts

Cons

Management can be fishy, and lots of constant updates that your not warned about until you get coached for it, you will also be quickly trained on other teams with no increase of pay.

Viewing 1 - 3 of 98 Reviews

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Realtor.com Custimer Service Representative reviews

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Worst Job I Ever Had.

PAY

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