Realtor.com reviews

3.4

50% would recommend to a friend

(1,142 total reviews)
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Damian Eales

45% approve of CEO

45% positive business outlook

Realtor.com has an employee rating of 3.4 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Realtor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

There is money to be made if you are one of the favorites that get the REAL leads handed to you. If not, you get stuck with the crap ones that never go anywhere because either 1. there is NO INVENTORY available in the area the realtor is looking at OR 2. The realtor only has interest in what you can give them that's free

Cons

I guarantee the review of June ! 2014 with the title “Great Company with great earnings potential for hard workers with good skills.” was written by or at the request of someone in management. I do not know ONE person that that was fired (quite a few and for really petty reasons) or left voluntarily that worked in sales in the Scottsdale office that would EVER have that attitude or those nice things to say about the organization. It is a terrible and repressive environment that manages by fear. "Do this or we'll take this away" "Don't do that or we won't give you leads" "Miss your call metrics and we'll put you in 2 hours of training the next day, all but assuring that you won't make you goals again!" They pile on so many metrics that it is easy for them to target those they want to get rid of while keeping their favorites. Management will say they want consultative sales and the hit you with a 100 call daily metric. Kinda hard to focus on consulting when you have that bear hanging over your head. And if you miss it even by ONE call no matter how much talk time you had, it is a write-up and four of those in a month and you're fired, unless of course you're a favored son. Favoritism is disgustingly high and if you go out for drinks with the boss or hang with them on the weekend, you get favors, accounts. sales and leads handed to you etc. Everyone else gets the leftover slop. Very little of the product works for realtors and the company knows this. The only exception is the connections lead program but they make sure their favorites get the advantage there as well by only giving them leads in areas where there is ample inventory. All others get leads from areas that haven't had inventory for months, sometimes years! Kind of hard as a sales person to convince someone to buy your product only to then find out there's nothing to actually sell them. Good sales people were let go not because they couldn't sell but because they got leads dumped on them that had no inventory! Unless they make major changes that totally changes the way management deals with sales people and institute steps to eliminate or at least greatly diminish the rampant favoritism, I would stay far far far away from here unless you're really good at sucking up or kissing you know what

5.0
Jul 2, 2014

On the right track. Be ready to contribute!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company's attitude and culture are completely different (and for the better!) than several years ago -- at least for product, marketing and technology. The strategy and opportunity are clear, and the talent is motivated.

Cons

The need to prove things before trying, and the urge to attribute everything to something can feel stifling. But senior leadership is aware of this.

2.0
Jun 25, 2014
Recommend
CEO approval
Business Outlook

Pros

You get to meet great people who really want to turn the business around. They had a great head start on competitors.

Cons

Turnover. All those great people leave when they can't create change. Dysfunction at the executive management levels causes unrest. Teams are often pitted against each other despite the countless management coaching sessions.

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