Pros
The dress code is casual which is nice. The culture can be very friendly and uplifting at times. The compensation is decent compared to other sales centers (although this very much depends on which business that you are on- which changes often). There can be some cool prizes for winning contests.
Cons
Overall, this company feels like a factory that pushes employees to the max with pretty much no humanity. Honestly, the place seems a little shady in many aspects. They "fired" a huge number of tenured managers that had been with little to no reasoning last week (which was done by giving them the "option" to get back on the phones or quit presumably to not have to pay to lay them off). They force the sales employees to sell products like machines, and if you show any sense of ethics or morality you will be punished for doing so. You are told that you should "want to make money" rather than give up a sale for any reasonable objection. However, if a partner or compliance ever question a choice you made they suddenly blame the 'bad apple employee' rather than admit to the widespread bad tactics management not only teach but encourage. They micromanage the agents on everything, but never look into the management that is often the leading cause. Management often never pays out money for RedCoin (RV's money contests) contests, especially for new training classes in nesting. It is unclear what exactly the PM's are doing with all the money that never gets paid out to the agents. They tell everyone how awesome their open door policy is, but management will heavily discourage you and sometimes treat you poorly for speaking with upper management or other departments about issues that agents are going through. High attrition rates mean that many of the talented people who come through RV never get positions in management or sales support.
