All the facilities and good times are not as advertised, Great job of marketing and they are good!
Pros
Ilios is a good cafe, reasonable prices, changing menu selections. Opportunity to earn more than the $10 an hour base.
Cons
Commission is based on performance points, changes daily, there is a 2 page sheet to show earnings potential, impossible to project what you are earning until paid. Heavy stress, this is a sales environment, numbers constantly monitored and they effect commission and ability to keep your job. They all quote 5% turnover. My group of 8 is missing 3 in 90 days, little higher than 5%! Mass hiring and job fairs, hard to find people with tenure. You will work NIGHTS and WEEKENDS, hard to get 2 consecutive days off. Phones can be non-stop, one call to the next. Bathroom breaks are counted against your 30 minute break time per shift. Only job I have had where I hate going as you constantly hear employees talking about their numbers and fear of losing their jobs. Every document you will sign has the word "termination" on it, they do document to avoid unemployment.
