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Redbox Field Service Representative Level II reviews

2.4

8% would recommend to a friend

(3 total reviews)

Galen Smith

Not enough data to show CEO approval

Ratings by category

3.3

Compensation and benefits

2.9

Career opportunities

2.6

Culture & values

1.4

Work/Life balance

1.4

Senior management

Ratings by demographic groups

Reviews by job title

3 reviews
2.0
Jan 20, 2014

Field Support Rep II

Field service representative level ii
Recommend
CEO approval
Business Outlook

Pros

get to watch movies first and for free. dress code, very relaxed. good benefits (i.e medical, dental....)

Cons

Way too Micro Managed! Corporate has no idea what goes on or what it takes to run the field ops. Has no clue how or what it takes to maintain kiosks in rural/remote areas. Lots of travel (1,000+ miles) a week, yes a WEEK! Winter time can be brutal. Working on outdoor kiosks in -20 degree weather.

4.0
Mar 20, 2011

This is a great job.

Field service representative level ii
Recommend
CEO approval
Business Outlook

Pros

I know that my direct management team supports me. When you are ready to work towards promotion, the opportunity to prove yourself is there. The job itself is fun and pretty direct. Even if customers have complaints they are happy to see you. The responsibility of being the only human interaction many customers get to experience. Movies!

Cons

It is not as easy going as one would expect of a job of this nature. It feels as if Market Share is not in balance with the Company philosiphy. Lack of communication and preparation when it comes to making many changes. It doesn't feel like the company views each market on an individual basis, even though it has a pretty extensive chain of command.

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