This is a great job. - Field Service Representative Level II Redbox Employee Review

4.0
Mar 20, 2011
Recommend
CEO approval
Business Outlook

Pros

I know that my direct management team supports me. When you are ready to work towards promotion, the opportunity to prove yourself is there. The job itself is fun and pretty direct. Even if customers have complaints they are happy to see you. The responsibility of being the only human interaction many customers get to experience. Movies!

Cons

It is not as easy going as one would expect of a job of this nature. It feels as if Market Share is not in balance with the Company philosiphy. Lack of communication and preparation when it comes to making many changes. It doesn't feel like the company views each market on an individual basis, even though it has a pretty extensive chain of command.

Explore other reviews about Redbox

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Make your own hours, unlimited movie watch, company car, gas card, issued tools, job training excellent, & coworkers were amazing.

Cons

Working in cold weather, rude customers over movies, traffic, and went bankrupt & closed.

4.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and external clients

Cons

Home office could be more communicative

See reviews by: Helpful|Rating|Date|All