Absolutely soul destroying
Pros
The network, you make some good friends with colleagues, build relationships with the plumbers
Cons
Reece will preach the good, fast and cheap triangle yet they expect their employees to be exactly all three. Pay is far below average, work/life balance is really hard due to the long hours and working Saturdays. False promises of a promotion are reoccurring through many branches. They expect you to do multiple job roles such as 2ic jobs yet do not pay accordingly. I worked here for 4 years as I was kept sweet with the promise of a promotion but gave up waiting. I often felt like a punching bag for both plumbers, cash customers and management. You are really overworked here and they expect a lot for what you get in return. High turnover in staff- it’s like rats jumping out of a sinking ship atm. You don’t get paid additional for picking up more responsibilities. It gets busy and when you’re short staffed it really takes a toll. Plumbers waiting on site yelling at you down the phone when there’s a counter full of customers because he’s waiting for his delivery… management never wanted to take over these phone calls too.