Regions Financial reviews

3.6

65% would recommend to a friend

(4,234 total reviews)
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John Turner

76% approve of CEO

60% positive business outlook

Regions Financial has an employee rating of 3.6 out of 5 stars, based on 4,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Regions Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Dec 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits are excellent (health, dental, life insurance, 401k matching, 3 weeks vacation in first year, etc.), they offer an additional paid vacation day annually to be used on any day of your choice on top of a paid volunteer day where you can volunteer for a community organization and spend the day helping out without coming into work. This all shows how much they actually care and it is extremely evident in how much they give back to the community and their employees.

Cons

With any bank, this is a highly regulated industry which translates to highly regulated internal audits/reviews. Also, the bonuses can be hard to hit (as with any other company), so no major cons at all. Starting salaray can be a bit low for someone with plenty of education as well.

2.0
Dec 16, 2013
Recommend
CEO approval
Business Outlook

Pros

The pay was amazing! I really mean it! If you can endure the rude customers and the awful managers, you should because the pay is just that good! Also, the training is 4-6 weeks long, paid, and fairly good. The trainer for my group was very nice. The building was safe, secure, well-maintained, and had a nice kitchenette and break room. You get paid vacation as long as you are there a year! You also get sick time!

Cons

Hours are OKAY. Bathroom breaks/ breaks period are on a strict time limit (you only get two besides lunch). They DO NOT want you to take unpaid time off. IF you do, you start getting written up and can get fired (almost happened to a few in my group). They HATE tardiness (write ups!) They listen to your calls and message you while you are talking to the customer CONSTANTLY to do this or say that, which is very distracting. The management is very rude and inconsiderate. The feel like they can drive numbers through intimidation and pressure, which rarely works. There is a high turn over rate. I mean, they do these silly competitions between the different groups to "help." If you or your group is in the bottom, it doesn't help. (I only had one nice group leader/manager.) They move you around all the time. They make you sell CONSTANTLY even to people that have plenty of items or can't even hear you, like are literally deaf (why are they calling? - IDK). You cannot hang up on any of your customers, even if they are calling you the meanist, nastiest names and words you have ever heard (or never heard) in your life! You just have to endure it, try to hurry them up, try to resolve the problem, try to sell them something, and then ask them if you did everything for them. Regions doesn't like telling their customers everything, so alot of times you have to tell the customers a bold-face lie or just neglect to tell them the truth. I feel this is immoral, but I guess if you feel like you need the money that bad...

2.0
Dec 10, 2013

Unrealistic

Recommend
CEO approval
Business Outlook

Pros

Great experience with co workers and clients. Before the a AmSouth merger it was a great company.

Cons

Goals not attainable. They always want more no matter how well you do the quarter before.

Viewing 3976 - 3978 of 4,234 Reviews

Glassdoor has 4,401 Regions Financial reviews submitted anonymously by Regions Financial employees. Read employee reviews and ratings on Glassdoor to decide if Regions Financial is right for you.