Poor work life balance and terrible terms of work
Pros
I don't think there are any pros
Cons
I was a member of the 24/7 team created in 2021 in the EU. This is the worst team to belong to in the entire company. Here are the cons 1. You get to work very odd and rapidly changing shifts round the clock 2. The 24/7 team basically has no public holidays. there is no part of the contract that makes provision for that. So basically you work on public holidays without any additional compensation unlike other members of the team doing the same job. 3. The onboarding process is almost irrelevant as they spend 2 full months teaching you stuff you can easily read off the documentation website and after this, you are expected to support the entire product suite the company offers. 4. Improper organisation structure in the EU support team. Company is reluctant to hire adequate staff and restructure the support team so that each team member is able to focus on specific products and master them 5. Very difficult to get days off from work (even your paid time off). Other teams are entitled to company-wide breaks and the support team is not. 6. Support team in Poland is the least paid
