Relativity reviews

3.4

60% would recommend to a friend

(203 total reviews)
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Phil Saunders

75% approve of CEO

58% positive business outlook

Reviews by job title

203 reviews

Reviews about "Culture"

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1.0
Aug 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits. Lots of little perks. But most companies have the same or better.

Cons

First, you should be aware that, for most positions, you have to take and pass the RelativityOne certification test as a requirement of employment. As a new hire, they give you your first three weeks to study on your own and with other new hires. If you don't pass, they fire you and walk you out on the spot when you get your failed test results. I saw this happen to more that just a few of my co-new hires when I started. So be prepared to be back out looking for another job. Second, the building office space is dark because it is in an old small building living in the shadows of much bigger buildings. The courtyard space extends from the ground all the way to the top floors. This makes each floor a rectangular doughnut. So to get from one side of a floor to the other side, one has to go all the way around the building. This is very inefficient. The also makes the floor space cramped. The desks are back to back and practically on top of each other. Third (The rest of this review are my opinions which is based on my experience working here) I'll be frank, from my experience I would not recommend working here. In my first couple of months of working here, it became apparent that the company culture has a very "cult" like environment and professionally immature from the top down. People got thrown under the bus a lot, including myself. It was my perception and through confirmation in conversations with my peers, that the company has high turn over rate. One example, when I started I was told that I was the third person to attempt to hold my position in the past year. I worked there for eight months before I quit. I also experienced that there's no real work/life balance. The company became my life since I perceived that I was expected to work all the time. The operations, release and development groups, with which I worked, were all very stressed out. The perceived expectation is to work long hours, though this was not verbalized. I'm talking 12 to 14 hour days at times. There's also an unnecessarily short release cycle which led to a lot of incidents, caused a firefighting mentality in the teams and a lot development rework. This release cycle is something imposed by the CEO/founder. In my opinion, they are not the "Chicago SalesForce" that they think they are, nor are they like other PaaS companies. For example, the Relativity PaaS has a very small niche in the legal workflow software space.

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Relativity Response
5y
Thank you for sharing such thorough feedback on your experience working at Relativity and I’m sorry that your time at the company did not live up to expectations. What you outline in your feedback is not the environment we strive to create. I certainly appreciate your candor but did want to clarify a few points, especially around our Relativity Certified Administrator (RCA) exam and expectations of our talent and leaders. The RCA exam is meant to challenge those working on the product so they can capture a solid understanding of the platform early on in their roles. We do have a high pass rating for the exam and, of course, strive to make the pass rate 100% - all employees that are required to take the exam have more than one opportunity to pass it. We continuously evolve our support and programming for new hires in more technical roles, which we hope will better prepare them for the exam. We also highly encourage employees to share any study resources they feel are the most helpful to improve the overall experience. I agree that it’s difficult to watch talent move on to new opportunities, but we try our best to ensure they have positive experiences while they are here. Our business leaders look at our employee turnover rate often, which is quite low compared to industry benchmarks, and has continued to decrease over the last several months. We are looking to hire more employees across Relativity, particularly in departments like service delivery and engineering, to ensure that teams have the right amount of coverage for their work so they can take advantage of our unlimited vacation policy and ensure a healthier work-life balance. This year we also implemented a week-long company closure over the summer so all staff can recharge during this time in addition to their personal vacation time and our office closure in December. Regarding your observations around the behaviors of our leaders, we’ve had several new leaders join the organization within the last year and the entire leadership team is committed to fostering a more inclusive environment. We are aware that we have more work to do here and are continuing to make improvements as we grow and bring on more employees. Thank you again for your feedback. – Beth Clutterbuck, CHRO
4.0
Aug 9, 2020

Good culture

Recommend
CEO approval
Business Outlook

Pros

Enjoyable office culture Diverse workplace Lots of opportunity for internal movement

Cons

Outgrown its management style a bit Not great devops culture yet Interteam communication could be better

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Relativity Response
5y
Thank you so much for sharing your feedback on working at Relativity. I’m glad that you’ve had a positive experience as a Relativian and enjoy our company culture and the diverse workplace that we continue to cultivate. It’s important that the individual departments across Relativity reflect our overall culture, and we are committed to working with department leaders to identify and address opportunities for improvement. Cross-functional communication is a priority area for us, and leaders across the organization are aware of the need to communicate with improved consistency and transparency. We are actively working to build more visibility across teams to enhance collaboration. Thank you again for sharing your feedback. If there’s anything you’d like to bring to my attention or discuss further, please do reach out to me so we can schedule a one-on-one conversation. – Beth Clutterbuck, CHRO
5.0
Aug 4, 2020

Stable, welcoming, growth-oriented (though not completely perfect)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-- Generous PTO, great insurance, good tech and tech support -- Creative people and unique challenges (esp. since we have a niche field) -- Admirable posturing compared to competitors who tend to be jerks about us, we never stoop to their level -- Forward-thinking leaders, most of which encourage autonomy -- Potential for growth, if your team and trajectory support company goals -- Big focus on real expertise when it comes to knowing our software before working on it, selling it, promoting it, etc.

Cons

-- Uneven work-life balance across teams (some are phenomenal, including mine, but I know people who aren't getting any flexibility and that's really uncool) -- Some growing pains in terms of evolving job role/salary/bonus structuring, etc. (I think it's all normal but it feels like sooo much paperwork compared to what we used to do) -- For a large company, some depts still have really a lot of oversight from executive leaders and there's a lot of pressure not to screw up (even when we're told to be innovative and fail fast) -- Aggressive diversity push that sometimes feels more focused on census tickboxes than truly human qualities and perspectives

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Relativity Response
5y
Thank you so much for sharing your feedback on working at Relativity. I’m happy to hear that you’ve had a very positive experience thus far and value our growth potential. I also really appreciate the candid feedback and advice to management that you’ve shared around work-life balance and inclusion, diversity and belonging (IDB). We are continuously working to ensure that our employees maintain strong work-life balance and recognize that some roles might be more demanding than others. We are working closely with those department leaders and managers to identify thoughtful and customized solutions to ensure that employees can take time off knowing their teams are appropriately enabled to pick up the additional work. I also want to note that we always consider diversity of perspective when we hire new Relativians and promote internally to build our teams, no matter the department. We recognize the importance of building teams that are not only physically diverse (gender, age, ethnicity, etc.), but those that have diverse thinking and can draw on their different life experiences to create unique perspectives that will set up our business for success. We will continue to prioritize hiring those candidates who bring fresh perspectives and ideas to the table. Thank you again for sharing your feedback. If there’s anything you’d like to bring to my attention or discuss further, please do reach out to me so we can schedule a one-on-one conversation. – Beth Clutterbuck, CHRO
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