Does Reliance Matrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Reliance Matrix employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reliance Matrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Reliance Matrix?

79% of Reliance Matrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reliance Matrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Reliance Matrix?

Claims Examiner (11) , Absence Management Specialist (9) , Client Manager (3) , Customer Service Representative (3) , Supervisor (3) , Account Manager (2) , Claims Examiner II (2) , Customer Care Representative (2) , Integrated Claims Examiner (2) , Manager (2) , Operations Manager (2) , Regional Client Manager (2) , Underwriter (2)

What are the pros of working at Reliance Matrix according to real employee reviews?

"People are great." ((in 8 reviews)); "Very kind and friendly management ." ((in 5 reviews)); "Great culture and work environment" ((in 5 reviews)); "Leadership is approachable and transparent, and there’s a real sense of purpose in the work we do." ((in 4 reviews)); "annual bonus and merit increase based performance" ((in 3 reviews))

What are the cons of working at Reliance Matrix according to real employee reviews?

"1) Lower pay" ((in 4 reviews)); "Work life balance not good" ((in 3 reviews)); "Horrible training" ((in 3 reviews))

What Reliance Matrix locations have received the highest employee ratings?

Philadelphia , Portland , Phoenix

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Reliance Matrix

Reliance Matrix reviews

3.9

79% would recommend to a friend

(84 total reviews)

Christopher Fazzini

90% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Senior management

Reliance Matrix has an employee rating of 3.9 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reliance Matrix employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

84 reviews

4.0

Oct 20, 2025

General Review

Customer care supervisor

Recommend

CEO approval

Business Outlook

Pros

Company does a great job at communicating and supporting employees.

Cons

There are none that come to mind.

5.0

Oct 15, 2025

Strong Leadership and Meaningful Work in the Insurance Industry

Account manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative environment with colleagues who are knowledgeable and supportive Clear paths for career advancement Leadership demonstrates a genuine commitment to employee growth and client well-being Hybrid

Cons

The industry is constantly changing, which means you have to keep learning — but it keeps the work interesting and never repetitive.

Reliance Matrix Response

3mo

Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please contact us at feedback@rsli.com!

5.0

Oct 14, 2025

Great company

Manager

Recommend

CEO approval

Business Outlook

Pros

I have worked at RelianceMatrix for 15+ years and love the people I work with. I have had several roles within the organization, and career mobility and upward movement is encouraged. I also greatly appreciate the benefits package and generous PTO allotment. Work/Life balance is also strongly encouraged.

Cons

I cannot think of any significant cons and plan to retire with RelianceMatrix.

Viewing 13 - 15 of 84 Reviews

Jobs at Reliance Matrix

Client Service Trainee Program

Sales Training and Readiness Program

Project Manager Lead IS

Client Implementation Manager