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      Reliance Matrix

      Engaged Employer

      Reliance Matrix reviews

      3.9

      79% would recommend to a friend

      (84 total reviews)
      avatar

      Christopher Fazzini

      90% approve of CEO

      68% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Career opportunities

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Senior management

      Reliance Matrix has an employee rating of 3.9 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reliance Matrix employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      84 reviews
      5.0
      Oct 31, 2025

      My 10-Year Home: Happy, Fulfilled, and Constantly Growing

      Ltd claim team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      From day one, I found a company whose core values — integrity, empowerment, compassion, collaboration, and fun—truly align with my own. After nearly 10 years, this culture remains strong, and I genuinely feel the value of my contributions to both our clients/claimants and the internal team. Reliance Matrix offers fantastic opportunities for learning, training, and promotion. I am a direct example: I have been promoted 8 times during my tenure and continue to learn and grow each day. This is a place where dedication and performance are recognized and rewarded. Management consistently demonstrates that they value employees by working hard to keep us informed of the company's direction. Compensation and benefits are strong, and leadership proactively evaluates and improves what they offer. Work-life balance is not just promoted, it is encouraged. We have a generous amount of PTO, and the team collaborates well to ensure everyone can take time off when needed.

      Cons

      While no job is "perfect," it is genuinely difficult to find significant faults. My primary suggestion is for the company to maintain its dedication to the current employee experience model — it is clearly working and is a significant factor in retention.

      avatar
      Reliance Matrix Response
      3mo
      Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please contact us at feedback@rsli.com!
      1.0
      Oct 25, 2025

      Terrible don’t work here

      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers, paid time off, that’s it nothing else

      Cons

      Everything the work load, terrible managers and supervisors, no culture, they don’t value employees. If they don’t like you and are trying to save money they will gaslight you and try to push you out the door and they always have one particular manager who is rude and sneaky do it, and HR goes along with it.

      avatar
      Reliance Matrix Response
      3mo
      Thank you for taking the time to provide feedback. We appreciate you letting us know what is going on in regards to our workplace and culture. We take these reviews very seriously. If you would like to discuss any other feedback you may have, please email us at feedback@rsli.com.
      5.0
      Oct 22, 2025

      Values is our Forte

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong leadership presence is a strong force within our organization. Building on the fundamentals of empowerment, growth, accountability, and accomplishment is a cornerstone of who we are. Change Management is necessary to evolve in this space, and the enterprise has made incredible strides in equipping us all in all levels.

      Cons

      Since leadership is continuously challenging the status quo from constant business initiatives to inspiring continued empowerment and self-sufficiency within a team member's role, I would love to explore the possibility of greater supporting methods for those who are struggling with their performance and offer HR workshops on a frequent cadence to allow all team members including leadership the ability and confidence to navigate personal and/or challenges.

      Viewing 10 - 12 of 84 Reviews
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      ReviewsReliance Matrix reviews

      Glassdoor has 89 Reliance Matrix reviews submitted anonymously by Reliance Matrix employees. Read employee reviews and ratings on Glassdoor to decide if Reliance Matrix is right for you.